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Tax-exempt order
There are 2 options to place a tax-exempt order:
1. Refund after purchase (Preferred)
- Place the order online as usual, sales tax will be charged
- Send the order reference number with a proof of tax-exempt status to sales@smartftp.com
- A refund for the charged sales tax will be issued
2. Tax-exempt order
If option 1 does not work for you:
For existing customers:
- Send the order reference number of the last purchase and a proof of tax-exempt status to sales@smartftp.com
For new customers:
- Start with a shopper registration
- Send the order reference number, a proof of tax-exempt status and the exact link to the product you want to buy to sales@smartftp.com
- After your tax-exempt status has been validated, a special link will be sent to you which allows you to place the order without sales tax
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