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Article 2777

File integrity check and wpengine.com

Problem

When trying to upload files to sftp.wpengine.com, the file is stuck in the transfer queue and the log show this error:
File hash mismatch
And the item will ultimately fail with the TRANSFERQUEUE_E_TRANSFER_HASHMISMATCH error.

Cause

The server (proftpd/mod_sftp) running on sftp.wpengine.com returns an incorrect hash value for newly uploaded files. 

Workaround

Disable the file integrity check in SmartFTP:

  1. Go to the Favorite Properties
  2. Go to the Transfer - Integrity page
  3. In the Transfer integrity section, change the option to Disable
  4. Click OK

Keywords
proftpd wpengine integrity hash mod_sftp

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