dsbrady
We purchased 2 licenses of SmartFTP to help facilitate our transferring files from our QA server (in-house) to a staging server (on our web host), and also to transfer from our staging server to our production server (also on the web host).
Basically, what is happening is fairly regularly a file upload is corrupted, even though the transfer says it was successful. This is happening both going to stage and to production (so it shouldn't be a router issue, since those transfers happen on two completely different networks). This happens both in direct uploads and using global queue.
We can't afford to try the latest development build, because this issue has already caused headaches for out client.
We are incredibly disappointed in this, and this is affecting our client relationships, because the corrupt files cause errors on their sites. An FTP upload isn't a complex process and I find this unacceptable. We're going to have to use another FTP client, because this is costing us clients.
Here's our Registration Data:
ID: 400009369
User: Scott Brady
Number of Users: 2
Date of Issue: 1/28/2005
And here's one of our system's info:
+- System -----------------------------
Microsoft Windows Server 2003 Server
(Build 3790)
CPU Speed : 1000 MHz
Total Memory : 1048052 KB
Free Memory : 532836 KB
+- SmartFTP ---------------------------
Version : 1.0.983.32
Time Stamp : 2004-12-28 21:00:55
Language ID : 0x0409
Language File : ResEng.dll
+- Application DLL --------------------
controls.dll : 1.6.983.32
ftpapi.dll : 2.0.983.32
language.dll : 1.0.983.32
reseng.dll : 1.3.983.32
smarthook.dll : 1.0.2.1
+- System DLL -------------------------
shell32.dll : 6.00.3790.205 (srv03_gdr.040716-2015)
shlwapi.dll : 6.00.3790.212 (srv03_gdr.040918-1552)
comctl32.dll : 6.0 (srv03_rtm.030324-2048)
riched20.dll : 5.31.23.1218
schannel.dll : 5.2.3790.132 (srv03_gdr.040116-1702)
+- Internet Explorer ------------------
Version : 6.0.3790.0
+- Winsock ----------------------------
Winsock : 2.2
Basically, what is happening is fairly regularly a file upload is corrupted, even though the transfer says it was successful. This is happening both going to stage and to production (so it shouldn't be a router issue, since those transfers happen on two completely different networks). This happens both in direct uploads and using global queue.
We can't afford to try the latest development build, because this issue has already caused headaches for out client.
We are incredibly disappointed in this, and this is affecting our client relationships, because the corrupt files cause errors on their sites. An FTP upload isn't a complex process and I find this unacceptable. We're going to have to use another FTP client, because this is costing us clients.
Here's our Registration Data:
ID: 400009369
User: Scott Brady
Number of Users: 2
Date of Issue: 1/28/2005
And here's one of our system's info:
+- System -----------------------------
Microsoft Windows Server 2003 Server
(Build 3790)
CPU Speed : 1000 MHz
Total Memory : 1048052 KB
Free Memory : 532836 KB
+- SmartFTP ---------------------------
Version : 1.0.983.32
Time Stamp : 2004-12-28 21:00:55
Language ID : 0x0409
Language File : ResEng.dll
+- Application DLL --------------------
controls.dll : 1.6.983.32
ftpapi.dll : 2.0.983.32
language.dll : 1.0.983.32
reseng.dll : 1.3.983.32
smarthook.dll : 1.0.2.1
+- System DLL -------------------------
shell32.dll : 6.00.3790.205 (srv03_gdr.040716-2015)
shlwapi.dll : 6.00.3790.212 (srv03_gdr.040918-1552)
comctl32.dll : 6.0 (srv03_rtm.030324-2048)
riched20.dll : 5.31.23.1218
schannel.dll : 5.2.3790.132 (srv03_gdr.040116-1702)
+- Internet Explorer ------------------
Version : 6.0.3790.0
+- Winsock ----------------------------
Winsock : 2.2