Global Queue Uploading problem

erux

2004-10-10 06:31:23

I am trying to upload to a server using the global queue and at a certain point in the transfer, the upload will stop, and it will try reconnecting to the server (waiting, retry, waiting, etc.). Eventually, the cycle will stop with a error under 'status' saying file/directory not found. When I connect to the server manually, I can upload for a bit before the connection times out. I know there may be a problem with the actual connection between me and the server but how come SmartFTP cannot resume the upload? This is really getting on my nerves.

I am using version 1.0.981 running Windows XP Pro SP1 on a cable connection.

ID: 400001729

+- System -----------------------------

Microsoft Windows XP Professional
Service Pack 1 (Build 2600)

CPU Speed : 1666 MHz
Total Memory : 1048096 KB
Free Memory : 584964 KB

+- SmartFTP ---------------------------

Version : 1.0.981.37
Time Stamp : 2004-03-15 11:56:43

+- Application DLL --------------------

controls.dll : 1.6.981.37
ftpapi.dll : 2.0.981.37
language.dll : 1.0.981.37
reseng.dll : 1.3.981.37
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.2800.1233 (xpsp2.030604-1804)
shlwapi.dll : 6.00.2800.1400
comctl32.dll : 6.0 (xpsp1.020828-1920)
riched20.dll : 5.30.23.1211
schannel.dll : 5.1.2600.1106 (xpsp1.020828-1920)

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

erux

2004-10-10 06:43:00

I upgraded to .983 and am still having the problem.

2004-10-10 23:40:54

Post the log from the FTP connection from the queue. Right-click on the queue item and select "Show Log".

And your new system information as well.

-Mat

erux

2004-10-11 06:35:16

How do I show the log from a global queue?

'new' System Info:

+- System -----------------------------

Microsoft Windows XP Professional
Service Pack 1 (Build 2600)

CPU Speed : 1666 MHz
Total Memory : 1048096 KB
Free Memory : 444892 KB

+- SmartFTP ---------------------------

Version : 1.0.983.0
Time Stamp : 2004-10-02 07:29:37
Language ID : 0x0409
Language File : ResEng.dll

+- Application DLL --------------------

controls.dll : 1.6.983.0
ftpapi.dll : 2.0.983.0
language.dll : 1.0.983.0
reseng.dll : 1.3.983.0
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.2800.1233 (xpsp2.030604-1804)
shlwapi.dll : 6.00.2800.1400
comctl32.dll : 6.0 (xpsp1.020828-1920)
riched20.dll : 5.30.23.1211
schannel.dll : 5.1.2600.1106 (xpsp1.020828-1920)

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

2004-10-11 07:13:01

Right-click on the queue item and select "Show Log".

erux

2004-10-11 15:34:22

mb wrote:Right-click on the queue item and select "Show Log".

I did that and it is blank.

The exact status is "File and/or Directory not found" (however if I manually connect, everything is where it should be).

2004-10-11 16:06:37

Did you try to readd the item to the queue?

Click on the item and then "Show Log" before your start the queue.

-Mat