dates modified will not sync when using visual compare

For some reason I'm not able to get my local and remote browser modified dates to match. I have tried everything posted on the forums that appeared to be relevant, including:

- installing the latest version of the software
- adjusting the timezone in favorite properties
- enabling the feature to keep the modify time both in tools>settings and in favorite properties

The only way I was able to visibly sync the local and remote browsers was by manually selecting individual files in the remote browser and right clicking the properties of the file, which would change the modified date to the same date of the downloaded file in the local browser. However, if I refresh the remote browser, without having made any changes to any files, the dates unsync.

Any help would be much appreciated.

running version 4.0.1097 on windows vista ultimate

Your server is most likely not returning the complete date in the directory listing. When you go to the Properties dialog, SmartFTP sends additional commands to get the exact date.

Thanks for the prompt reply. That said, is there a way to circumvent the issue with smart ftp? For the moment, using another ftp client is only solution I've been able to find to immediately solve the problem.

Please post the log from the remote browser and a screenshot showing the problem. Thank you.

[11:05:11] SmartFTP v4.0.1097.0
[11:05:11] Resolving host name "esbgdesign.com"
[11:05:11] Connecting to 64.14.68.59 Port: 21
[11:05:11] Connected to esbgdesign.com.
[11:05:11] 220 64.14.68.59 FTP server ready
[11:05:11] USER esbgdesi
[11:05:11] 331 Password required for esbgdesi
[11:05:11] PASS (hidden)
[11:05:11] 230 User esbgdesi logged in
[11:05:11] SYST
[11:05:11] 215 UNIX Type: L8
[11:05:11] Detected Server Type: UNIX
[11:05:11] RTT: 50.943 ms
[11:05:11] FEAT
[11:05:11] 211-Features:
[11:05:11] LANG en
[11:05:11] MDTM
[11:05:11] UTF8
[11:05:11] AUTH TLS
[11:05:11] PBSZ
[11:05:11] PROT
[11:05:11] REST STREAM
[11:05:11] SIZE
[11:05:11] 211 End
[11:05:11] OPTS UTF8 ON
[11:05:11] 200 UTF8 set to on
[11:05:11] PWD
[11:05:12] 257 "/www/www" is the current directory
[11:05:12] CWD /www/www/images
[11:05:12] 250 CWD command successful
[11:05:12] PWD
[11:05:12] 257 "/www/www/images" is the current directory
[11:05:12] TYPE A
[11:05:12] 200 Type set to A
[11:05:12] PASV
[11:05:12] 227 Entering Passive Mode (64,14,68,59,213,215).
[11:05:12] Opening data connection to 64.14.68.59 Port: 54743
[11:05:12] LIST -aL
[11:05:12] 150 Opening ASCII mode data connection for file list
[11:05:13] 80243 bytes transferred. (98.4 KB/s) (796 ms)
[11:05:13] 226 Transfer complete
[11:05:21] CWD /www/www
[11:05:24] 250 CWD command successful
[11:05:24] PWD
[11:05:24] 257 "/www/www" is the current directory
[11:05:24] PASV
[11:05:24] 227 Entering Passive Mode (64,14,68,59,212,233).
[11:05:24] Opening data connection to 64.14.68.59 Port: 54505
[11:05:24] LIST -aL
[11:05:24] 150 Opening ASCII mode data connection for file list
[11:05:24] 1926 bytes transferred. (24.1 KB/s) (78 ms)
[11:05:24] 226 Transfer complete
[11:05:27] CWD /www
[11:05:27] 250 CWD command successful
[11:05:27] PWD
[11:05:27] 257 "/www" is the current directory
[11:05:27] PASV
[11:05:27] 227 Entering Passive Mode (64,14,68,59,182,32).
[11:05:27] Opening data connection to 64.14.68.59 Port: 46624
[11:05:27] LIST -aL
[11:05:27] 150 Opening ASCII mode data connection for file list
[11:05:27] 580 bytes transferred. (9.13 KB/s) (62 ms)
[11:05:27] 226 Transfer complete
[11:06:00] CWD /www/www
[11:06:00] 250 CWD command successful
[11:06:00] PWD
[11:06:00] 257 "/www/www" is the current directory
[11:06:00] NOOP
[11:06:00] 200 NOOP command successful
[11:06:30] NOOP
[11:06:30] 200 NOOP command successful

Your server does not support the MLSD command and therefore does not return complete date/times.