SmartFTP crashes when uploading

This only began happening when I upgraded to 4.0. I tried uninstalling the whole thing and doing a fresh install but I had the same behavior.

I connect to an FTP server.
Right click on a folder on the FTP server and select Upload.
Choose Add Files
Select two files to upload and click Open
Click OK in "Select Files and Folders" window
Crash with this info:

roblem signature:
Problem Event Name: APPCRASH
Application Name: SmartFTP.exe
Application Version: 4.0.1051.0
Application Timestamp: 4ac641a7
Fault Module Name: sfFTPShellExtension.dll
Fault Module Version: 4.0.1051.0
Fault Module Timestamp: 4ac63f8e
Exception Code: c0000005
Exception Offset: 0000921a
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I cannot do my work now and need to try to find quick resolution. Thanks for any help I can get.

BK



ID: 400082724
User: Bruce Keppler
Company: Twisted Logic Technology
Email: junk@TwistedLogicTechnology.com
Version: 2.0
Number: 1
Maintenance: 2009-10-07
Features: Pro

+- System -----------------------------
Microsoft Windows Vista Ultimate Edition
Service Pack 2 (Build 6002)

CPU Speed : 2667 MHz
Total Memory : 2047 MB
Free Memory : 1565 MB

+- SmartFTP ---------------------------
Version : 4.0.1051.0
Time Stamp : 2009-10-02 19:17:24
Platform : x86
Id : 400082724
Maintenance : 2009-10-07
Days in use : 788

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 7.0.6002.18005

+- Winsock ----------------------------
Winsock : 2.2

Actually, I've figured out that I can successfully drag and drop files from an Explorer window to upload so I'm back in business but I'd still like to not crash when I upload via the method I described.

Thanks,

BK

The bug has already been fixed in the latest version :-)
https://www.smartftp.com/download


The bug has already been fixed in the latest version :-)
https://www.smartftp.com/download


Thanks - that did it. I swear I just downloaded and upgraded yesterday. I don't know how I could have installed anything but the most up-to-date version. Either way, I'm glad it works.


Thanks,

BK