cant access my web site

I can no longer seem to get to my website with SmartFTP. The very same credentials work in other clients and IE ftp client
but with SmartFTP it seems to fail at the PW stage. Here is a record...

[17:21:53] SmartFTP v3.0.1026.11
[17:21:53] Resolving host name "209.61.250.56"
[17:21:54] Connecting to 209.61.250.56 Port: 21
[17:21:54] Connected to 209.61.250.56.
[17:22:15] 220-Jgaa's Fan Club FTP service
[17:22:15] WarFTPd 1.82.00-RC10 (Jan 25 2005) Ready
[17:22:15] ©opyright 1996 - 2005 by Jarle (jgaa) Aase - all rights reserved.
[17:22:15] 220 Please enter your user name.
[17:22:15] USER shw3_046
[17:22:15] 331 User name okay, need password.
[17:22:15] PASS (hidden)
[17:23:15] Timeout (60s).
[17:23:15] Active Help: https://www.smartftp.com/support/kb/74
[17:23:15] Client closed the connection.
[17:23:15] Connect failed. Waiti

Hello ..

The username/password you are using is incorrect or there is a problem on the server side (e.g. account disabled). Try to enter the information again. Go to the menu: File->New Remote Browser and enter the host, username and password. Then press OK to connect.

Regards,
Mat