3.0.1020.4 gets only 500 ? response

Hi,
since I purchased SmartFTP I cannot access one of my hosts (HostICan) anymore.
I was forced to install FileZilla and it works fine like SmartFTP before purchasing.

Here is the log, please advise.


. . .
[12:30:36] 220---------- Welcome to Pure-FTPd [TLS] ----------
[12:30:36] 220-You are user number 4 of 100 allowed.
[12:30:36] 220-Local time is now 05:30. Server port: 21.
[12:30:36] 220-This is a private system - No anonymous login
[12:30:36] 220-IPv6 connections are also welcome on this server.
[12:30:36] 220 You will be disconnected after 15 minutes of inactivity.
[12:30:36] USER xyz
[12:30:36] 331 User xyz OK. Password required
[12:30:36] PASS (hidden)
[12:30:36] 230-User xyz has group access to: xyz
[12:30:36] 230 OK. Current restricted directory is /
[12:30:36] SYST
[12:30:36] 215 UNIX Type: L8
[12:30:36] Detected Server Type: UNIX
[12:30:36] FEAT
[12:30:36] 211-Extensions supported:
[12:30:36] EPRT
[12:30:36] IDLE
[12:30:36] MDTM
[12:30:36] SIZE
[12:30:36] REST STREAM
[12:30:36] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[12:30:36] MLSD
[12:30:36] ESTP
[12:30:36] PASV
[12:30:36] EPSV
[12:30:36] SPSV
[12:30:36] ESTA
[12:30:36] AUTH TLS
[12:30:36] PBSZ
[12:30:36] PROT
[12:30:36] 211 End.
[12:30:36] Detected Server Software: PureFTPd
[12:30:36] PWD
[12:30:37] 257 "/" is your current location
[12:30:37] TYPE A
[12:30:37] 200 TYPE is now ASCII
[12:30:37] PORT 10,0,0,240,4,24
[12:30:37] 200 PORT command successful
[12:30:37] MLSD
[12:30:38] 500 ?
[12:30:38] Automatic failover of data connection mode from "Active Mode (PORT)" to "Passive Mode (PASV)".
[12:30:38] PASV
[12:30:38] 227 Entering Passive Mode (208,73,33,162,140,182)
[12:30:38] Opening data connection to 208.73.33.162 Port: 36022
[12:30:38] MLSD
[12:30:38] 500 ?
[12:31:08] NOOP
[12:31:08] 200 Zzz...
[12:31:38] NOOP
[12:31:39] 200 Zzz...

It's a bug with your server. Try to disable MLSD and try again:
1. Favorites->Edit Favorites
2. Locate your favorite. Look in the Quick connect folder
3. Right-click on the favorite item
4. Go to the FTP->Transfer dialog
5. Disable Use MLSD
6. Click OK to save

Send the log again.

Regards,
Mat

Thanks Mat,
I can see the directory contents now without MLSD, but I get a 550 error in the log:

[00:07:53] TYPE I
[00:07:53] 200 TYPE is now 8-bit binary
[00:07:53] SIZE access-logs
[00:07:53] 550 I can only retrieve regular files
[00:07:53] SIZE www
[00:07:54] 550 I can only retrieve regular files


is this a problem?


David

You can ignore the 550 errors. SmartFTP sends a couple of commands to check whether your support supports certain features.

Regards,
Mat