set-up and connection failure

Hello,

I tried to connect but couldn't. Below is a copy of what happened. After a while I aborted.

Any suggestions?

I am wondering if the host failed because I didn't type in http prior to zoot.no-ip.com.

I didn't fix the problem on my own because I didn't want to further screw things up.

Thanks,

Matt

[11:28:51] SmartFTP v3.0.1020.3
[11:28:55] Resolving host name "zoot.no-ip.com/"
[11:28:57] Unable to resolve host name.
[11:28:57] Active Help: https://www.smartftp.com/support/kb/81
[11:28:57] Connect failed. Waiting to retry (30s)...
[11:29:32] Connection attempt 2...
[11:29:32] Resolving host name "zoot.no-ip.com/"
[11:29:34] Unable to resolve host name.
[11:29:34] Active Help: https://www.smartftp.com/support/kb/81
[11:29:34] Connect failed. Waiting to retry (30s)...
[11:30:06] Connection attempt 3...
[11:30:06] Resolving host name "zoot.no-ip.com/"
[11:30:09] Unable to resolve host name.
[11:30:09] Active Help: https://www.smartftp.com/support/kb/81
[11:30:09] Connect failed. Waiting to retry (30s)...
[11:30:41] Connection attempt 4...
[11:30:41] Resolving host name "zoot.no-ip.com/"
[11:30:43] Unable to resolve host name.
[11:30:43] Active Help: https://www.smartftp.com/support/kb/81
[11:30:43] Connect failed. Waiting to retry (30s)...
[11:30:58] Aborted by user.

Hello ..

You are using an invalid host name: zoot.no-ip.com/

Try zoot.no-ip.com without the / instead.

Go to the menu: File->New Remote Browser and then enter all the information.

Regards,
Mat

It's a problem on the server. Please contact the server administrator of the ftp server.