Transfer Queue

Ever since I bought SmartFTP in April I have been unhappy with it. The free vesrsion worked fine prior to buying it. The files I try to upload sit in the queue and it will seem to time out, then try again only to time out later. Can someone help me. Please don't ask me to review the tutorials, which i did do. I would also like clarification on workers or Kbps/worker. Today, I only wanted to transfer one 22.3 mb file. the transfer queue indicated that it would take about 14 minutes. about 1/3 of the way through the transfer it would quit and start over. This cycle repeated several times but would not complete the transfer. I would greatly appreciate an email response.


Help Mr Wizard

Please install the latest version:
https://www.smartftp.com/download

then double click the file in the transfer queue and the log window will open. Post the log here.

Regards,
SmartFTP

OK Matt,

I downloaded newest version 3.0.1020.0 Now the files in the preview pane do not show up in either the local or remote browser. I have tried refreshing, closing and opening a new browser window, even reloading the software. Nothing seems to help. Hopefully you can.


R Elmer

OK Matt, here is the log

[08:35:12] Resolving host name "ftp.storesonlinepro.com"
[08:35:13] Connecting to 208.187.218.94 Port: 990
[08:35:14] Connected to ftp.storesonlinepro.com.
[08:35:14] Connected. Exchanging encryption keys...
[08:35:17] Session Cipher: 128 bit AES
[08:35:17] TLS encrypted session established.
[08:35:17] 220 FTP Server Ready
[08:35:17] USER 2232995
[08:35:19] 331 User name accepted, password required.
[08:35:19] PASS (hidden)
[08:35:21] 230-Welcome 2232995
[08:35:21] 230
[08:35:21] SYST
[08:35:22] 215 UNIX Type: L8
[08:35:22] Detected Server Type: UNIX
[08:35:22] FEAT
[08:35:23] 211-Extensions supported
[08:35:23] AUTH TLS
[08:35:23] AUTH SSL
[08:35:23] PBSZ
[08:35:23] PROT
[08:35:23] PASV
[08:35:23] SIZE
[08:35:23] REST
[08:35:23] MDTM
[08:35:23] 211 End
[08:35:23] PWD
[08:35:24] 257 "/" is the current directory.
[08:35:24] CWD /product
[08:35:26] 250 CWD command successful.
[08:35:26] PWD
[08:35:28] 257 "/product/" is the current directory.
[08:35:28] Remote file exist check: "scan10001.jpg".
[08:35:28] TYPE I
[08:35:28] 200 Type set to I.
[08:35:28] SIZE scan10001.jpg
[08:35:30] 550 "scan10001.jpg" does not exist.
[08:35:30] File exist check failed. File not found or permission denied.
[08:35:30] PBSZ 0
[08:35:30] 200 Protection Buffer Size set: 0.
[08:35:30] PROT P
[08:35:32] 200 Protection Levet set: P.
[08:35:32] PASV
[08:35:35] 227 Entering passive mode (208,187,218,94,224,27).
[08:35:35] Opening data connection to 208.187.218.94 Port: 57371
[08:35:35] STOR scan10001.jpg
[08:35:38] Connected. Exchanging encryption keys...
[08:35:38] 150 Opening BINARY mode data connection for scan10001.jpg.
[08:35:42] Session Cipher: 128 bit AES
[08:35:42] TLS encrypted session established.
[08:40:16] Transfer failed.
[08:40:16] Resolving host name "ftp.storesonlinepro.com"
[08:40:18] Connecting to 208.187.218.94 Port: 990
[08:40:19] Connected to ftp.storesonlinepro.com.
[08:40:19] Connected. Exchanging encryption keys...
[08:40:19] An established connection was aborted by the software in your host machine.
[08:40:49] Resolving host name "ftp.storesonlinepro.com"
[08:40:49] Connecting to 208.187.218.94 Port: 990
[08:40:52] Connected to ftp.storesonlinepro.com.
[08:40:52] Connected. Exchanging encryption keys...
[08:40:55] Session Cipher: 128 bit AES
[08:40:55] TLS encrypted session established.
[08:40:55] 220 FTP Server Ready
[08:40:55] USER 2232995
[08:41:01] 331 User name accepted, password required.
[08:41:01] PASS (hidden)
[08:41:02] 230-Welcome 2232995
[08:41:02] 230
[08:41:02] SYST
[08:41:03] 215 UNIX Type: L8
[08:41:03] Detected Server Type: UNIX
[08:41:03] FEAT
[08:41:05] 211-Extensions supported
[08:41:05] AUTH TLS
[08:41:05] AUTH SSL
[08:41:05] PBSZ
[08:41:05] PROT
[08:41:05] PASV
[08:41:05] SIZE
[08:41:05] REST
[08:41:05] MDTM
[08:41:05] 211 End
[08:41:05] PWD
[08:41:06] 257 "/" is the current directory.
[08:41:06] CWD /product
[08:41:08] 250 CWD command successful.
[08:41:08] PWD
[08:41:09] 257 "/product/" is the current directory.
[08:41:09] Remote file exist check: "scan10001.jpg".
[08:41:09] TYPE I
[08:41:12] 200 Type set to I.
[08:41:12] SIZE scan10001.jpg
[08:41:13] 213 8912896
[08:41:13] MDTM scan10001.jpg
[08:41:16] 213 200807120740
[08:41:16] STAT scan10001.jpg
[08:41:17] 211-10.5.2.32 FTP server status:
[08:41:17] Version 1
[08:41:17] Connected
[08:41:17] Logged in as 2232995
[08:41:17] 211 End of status
[08:41:17] Obtaining file information (size/date) from directory listing.
[08:41:17] TYPE A
[08:41:19] 200 Type set to A.
[08:41:19] PBSZ 0
[08:41:20] 200 Protection Buffer Size set: 0.
[08:41:20] PROT P
[08:41:25] 200 Protection Levet set: P.
[08:41:25] PASV
[08:41:27] 227 Entering passive mode (208,187,218,94,224,10).
[08:41:27] Opening data connection to 208.187.218.94 Port: 57354
[08:41:27] LIST -aL
[08:41:28] Connected. Exchanging encryption keys...
[08:41:28] 150 Opening ASCII mode data connection.
[08:41:34] 226 Transfer complete.
[08:41:35] Session Cipher: 128 bit AES
[08:41:35] TLS encrypted session established.
[08:41:35] 70 bytes transferred. (11 bytes/s) (00:00:06)
[08:41:35] File "scan10001.jpg" not found in directory listing.
[08:41:35] Source File: Size=23469549, SizeUnit=Byte, Time=2008-06-29T01:38:29, TimeFormat=Exact
[08:41:35] Destination File: Size=8912896, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact
[08:41:35] RecentTime=2008-07-12T13:41:35
[08:41:35] Rule "IF Destination Time=Older AND Size=Smaller AND Transfer=No Matter THEN Overwrite" matched. Action="Overwrite".
[08:41:35] TYPE I
[08:41:37] 200 Type set to I.
[08:41:37] PASV
[08:41:38] 227 Entering passive mode (208,187,218,94,224,12).
[08:41:38] Opening data connection to 208.187.218.94 Port: 57356
[08:41:38] STOR scan10001.jpg
[08:41:39] Connected. Exchanging encryption keys...
[08:41:39] 150 Opening BINARY mode data connection for scan10001.jpg.
[08:41:42] Session Cipher: 128 bit AES
[08:41:42] TLS encrypted session established.
[08:46:41] An established connection was aborted by the software in your host machine.
[08:46:41] Server closed connection
[08:46:41] Transfer failed.
[08:46:41] Resolving host name "ftp.storesonlinepro.com"
[08:46:43] Connecting to 208.187.218.94 Port: 990
[08:46:46] Connected to ftp.storesonlinepro.com.
[08:46:46] Connected. Exchanging encryption keys...
[08:46:49] Session Cipher: 128 bit AES
[08:46:49] TLS encrypted session established.
[08:46:49] 220 FTP Server Ready
[08:46:49] USER 2232995
[08:46:50] 331 User name accepted, password required.
[08:46:50] PASS (hidden)
[08:46:52] 230-Welcome 2232995
[08:46:52] 230
[08:46:52] SYST
[08:46:53] 215 UNIX Type: L8
[08:46:53] Detected Server Type: UNIX
[08:46:53] FEAT
[08:46:56] 211-Extensions supported
[08:46:56] AUTH TLS
[08:46:56] AUTH SSL
[08:46:56] PBSZ
[08:46:56] PROT
[08:46:56] PASV
[08:46:56] SIZE
[08:46:56] REST
[08:46:56] MDTM
[08:46:56] 211 End
[08:46:56] PWD
[08:46:57] 257 "/" is the current directory.
[08:46:57] CWD /product
[08:47:00] 250 CWD command successful.
[08:47:00] PWD
[08:47:02] 257 "/product/" is the current directory.
[08:47:02] Remote file exist check: "scan10001.jpg".
[08:47:02] TYPE I
[08:47:02] 200 Type set to I.
[08:47:02] SIZE scan10001.jpg
[08:47:04] 213 9795584
[08:47:04] MDTM scan10001.jpg
[08:47:05] 213 200807120746
[08:47:05] STAT scan10001.jpg
[08:47:08] 211-10.5.2.32 FTP server status:
[08:47:08] Version 1
[08:47:08] Connected
[08:47:08] Logged in as 2232995
[08:47:08] 211 End of status
[08:47:08] Obtaining file information (size/date) from directory listing.
[08:47:08] TYPE A
[08:47:09] 200 Type set to A.
[08:47:09] PBSZ 0
[08:47:10] 200 Protection Buffer Size set: 0.
[08:47:10] PROT P
[08:47:11] 200 Protection Levet set: P.
[08:47:11] PASV
[08:47:13] 227 Entering passive mode (208,187,218,94,224,85).
[08:47:13] Opening data connection to 208.187.218.94 Port: 57429
[08:47:13] LIST -aL
[08:47:16] Connected. Exchanging encryption keys...
[08:47:16] 150 Opening ASCII mode data connection.
[08:47:19] 226 Transfer complete.
[08:47:19] Session Cipher: 128 bit AES
[08:47:19] TLS encrypted session established.
[08:47:19] 70 bytes transferred. (22 bytes/s) (00:00:03)
[08:47:19] File "scan10001.jpg" not found in directory listing.
[08:47:19] Source File: Size=23469549, SizeUnit=Byte, Time=2008-06-29T01:38:29, TimeFormat=Exact
[08:47:19] Destination File: Size=9795584, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact
[08:47:19] RecentTime=2008-07-12T13:47:19
[08:47:19] Rule "IF Destination Time=Older AND Size=Smaller AND Transfer=No Matter THEN Overwrite" matched. Action="Overwrite".
[08:47:19] TYPE I
[08:47:21] 200 Type set to I.
[08:47:21] PASV
[08:47:23] 227 Entering passive mode (208,187,218,94,224,87).
[08:47:23] Opening data connection to 208.187.218.94 Port: 57431
[08:47:23] STOR scan10001.jpg
[08:47:24] Connected. Exchanging encryption keys...
[08:47:24] 150 Opening BINARY mode data connection for scan10001.jpg.
[08:47:27] Session Cipher: 128 bit AES
[08:47:27] TLS encrypted session established.
[08:52:27] An established connection was aborted by the software in your host machine.
[08:52:27] Server closed connection
[08:52:27] Transfer failed.
[08:52:27] Resolving host name "ftp.storesonlinepro.com"
[08:52:29] Connecting to 208.187.218.94 Port: 990
[08:52:32] Connected to ftp.storesonlinepro.com.
[08:52:32] Connected. Exchanging encryption keys...
[08:52:38] Session Cipher: 128 bit AES
[08:52:38] TLS encrypted session established.
[08:52:38] 220 FTP Server Ready
[08:52:38] USER 2232995
[08:52:39] 331 User name accepted, password required.
[08:52:39] PASS (hidden)
[08:52:41] 230-Welcome 2232995
[08:52:41] 230
[08:52:41] SYST
[08:52:42] 215 UNIX Type: L8
[08:52:42] Detected Server Type: UNIX
[08:52:42] FEAT
[08:52:43] 211-Extensions supported
[08:52:43] AUTH TLS
[08:52:43] AUTH SSL
[08:52:43] PBSZ
[08:52:43] PROT
[08:52:43] PASV
[08:52:43] SIZE
[08:52:43] REST
[08:52:43] MDTM
[08:52:43] 211 End
[08:52:43] PWD
[08:52:44] 257 "/" is the current directory.
[08:52:44] CWD /product
[08:52:46] 250 CWD command successful.
[08:52:46] PWD
[08:52:47] 257 "/product/" is the current directory.
[08:52:47] Remote file exist check: "scan10001.jpg".
[08:52:47] TYPE I
[08:52:48] 200 Type set to I.
[08:52:48] SIZE scan10001.jpg
[08:52:50] 213 10029056
[08:52:50] MDTM scan10001.jpg
[08:52:51] 213 200807120752
[08:52:51] STAT scan10001.jpg
[08:52:52] 211-10.5.2.32 FTP server status:
[08:52:52] Version 1
[08:52:52] Connected
[08:52:52] Logged in as 2232995
[08:52:52] 211 End of status
[08:52:52] Obtaining file information (size/date) from directory listing.
[08:52:52] TYPE A
[08:52:54] 200 Type set to A.
[08:52:54] PBSZ 0
[08:52:55] 200 Protection Buffer Size set: 0.
[08:52:55] PROT P
[08:52:56] 200 Protection Levet set: P.
[08:52:56] PASV
[08:52:57] 227 Entering passive mode (208,187,218,94,224,114).
[08:52:57] Opening data connection to 208.187.218.94 Port: 57458
[08:52:57] LIST -aL
[08:53:01] Connected. Exchanging encryption keys...
[08:53:01] 150 Opening ASCII mode data connection.
[08:53:04] 226 Transfer complete.
[08:53:04] Session Cipher: 128 bit AES
[08:53:04] TLS encrypted session established.
[08:53:04] 70 bytes transferred. (23 bytes/s) (00:00:03)
[08:53:04] File "scan10001.jpg" not found in directory listing.
[08:53:04] Source File: Size=23469549, SizeUnit=Byte, Time=2008-06-29T01:38:29, TimeFormat=Exact
[08:53:04] Destination File: Size=10029056, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact
[08:53:04] RecentTime=2008-07-12T13:53:04
[08:53:04] Rule "IF Destination Time=Older AND Size=Smaller AND Transfer=No Matter THEN Overwrite" matched. Action="Overwrite".
[08:53:04] TYPE I
[08:53:05] 200 Type set to I.
[08:53:05] PASV
[08:53:05] Transfer failed.
R Elmer

Hello ..

I'm sorry but I cannot reproduce this.

Regards,
Mat