Why won't my file upload?

cathybettoney

2006-07-23 18:48:33

When I try to upload the connection still says "idle" and the file on the server is not changed. What am I doing wrong?

2006-07-23 19:45:18

Hello ..

Unfortunately it's not clear from your message what are you doing. Did you already take a look at the tutorials at?
https://www.smartftp.com/support/howto

They should be helpful.

Regards,
-Mat
SmartFTP

cathybettoney

2006-07-23 23:34:48

2006-07-24 08:30:35

Hello Cathy ...

You can watch the the transfer action and also problems that occur in the log control/window at the bottom of the Remote Browser. If you can post this log we are better able to analyze what goes wrong:
https://www.smartftp.com/support/kb/how- ... f2564.html

Regards,
-Mat

cathybettoney

2006-07-25 01:33:49

2006-07-25 01:54:07

Hello ..

The kb article wasn't up to date. The Global Queue is the same as the new Transfer Queue.

Maybe you have disabled the log window/control in your Remote Browser? To reenable it go to menu: View->Panes->Log
or press Shift+F3

Regards,
-Mat

cathybettoney

2006-08-31 02:16:22

Actually, I think the problem was the information that I had for the remote server. GeoCities kept changing my information and when I finally could see the files on the remote server I knew I had it right.

But now I still can't upload files. At one time I could -- I can see them on the remote server. My problem now is a couple of large .wav files. I highlight them and click upload and nothing happens.

Hello ..

The kb article wasn't up to date. The Global Queue is the same as the new Transfer Queue.

Maybe you have disabled the log window/control in your Remote Browser? To reenable it go to menu: View->Panes->Log
or press Shift+F3

Regards,
-Mat

2006-08-31 09:20:53

Hello ..

Please follow the Transfer Queue - Upload tutorial at:
https://www.smartftp.com/support/howto

Regards,
SmartFTP