Files are there but not transfering?

Ok I open up ftp to transfer the files to the lab. They show up in my column and the 2nd column, but it is not transfering. I have tried to put them in a different directory (file) but that did not work. What am I doing wrong. I have sent several files to them in the past. I have paid for this program so that should be the culprit.. Any clues???


Thanks!!!

Please post the log of your FTP session:
https://www.smartftp.com/support/kb/how- ... f2564.html

Thanks
-Mat

Hope I did this right....


[15:06:35] SmartFTP v2.0.993.25
[15:06:35] Resolving host name "ftp.whcc.com"
[15:06:35] Connecting to 208.42.68.51 Port: 21
[15:06:36] Connected to ftp.whcc.com.
[15:06:36] 220 ftp.whcc.com X2 WS_FTP Server 5.0.1 (549892566)
[15:06:36] USER 18801
[15:06:36] 331 Password required
[15:06:36] PASS (hidden)
[15:06:36] 230 user logged in
[15:06:36] SYST
[15:06:36] 215 UNIX
[15:06:36] FEAT
[15:06:36] 211-Extensions supported
[15:06:36] SIZE
[15:06:36] MDTM
[15:06:36] MLST size*;type*;perm*;create*;modify*;
[15:06:36] LANG EN*
[15:06:36] REST STREAM
[15:06:36] TVFS
[15:06:36] UTF8
[15:06:36] AUTH SSL;TLS-P;
[15:06:36] PBSZ
[15:06:36] PROT C;P;
[15:06:36] 211 end
[15:06:36] Detected Server Software: WS_FTP Server 3.x
[15:06:36] SITE UTF8
[15:06:37] 200 UTF8 encoding forced.
[15:06:37] PWD
[15:06:37] 257 "/18801" is current directory
[15:06:37] CWD /18801/April 6. 2006 Tirzah
[15:06:37] 250 CWD successful
[15:06:37] PWD
[15:06:37] 257 "/18801/April 6. 2006 Tirzah " is current directory
[15:06:37] TYPE A
[15:06:37] 200 Type set to ASCII.
[15:06:37] PASV
[15:06:37] 227 Entering Passive Mode (208,42,68,51,14,153).
[15:06:37] Opening data connection to 208.42.68.51 Port: 3737
[15:06:37] MLSD
[15:06:37] 150 Opening ASCII data connection for directory listing
[15:06:37] 0 bytes transferred. (0 bytes/s) (63 ms)
[15:06:37] 226 transfer complete
[15:07:28] NOOP
[15:07:28] 200 noop
[15:08:19] NOOP
[15:08:19] 200 noop
[15:08:31] MKD /18801/April 6. 2006 Tirzah /4x5s
[15:08:31] 450 directory creation failed
[15:08:31] CWD /18801/April 6. 2006 Tirzah /4x5s
[15:08:31] 550 /18801/April 6. 2006 Tirzah /4x5s: folder not found
[15:08:31] Transfer failed.
[15:08:31] PASV
[15:08:31] 227 Entering Passive Mode (208,42,68,51,15,0).
[15:08:31] Opening data connection to 208.42.68.51 Port: 3840
[15:08:31] MLSD
[15:08:31] 150 Opening ASCII data connection for directory listing
[15:08:31] 0 bytes transferred. (0 bytes/s) (63 ms)
[15:08:31] 226 transfer complete
[15:09:22] NOOP
[15:09:22] 200 noop
[15:10:13] NOOP
[15:10:13] 200 noop
[15:11:04] NOOP
[15:11:04] 200 noop
[15:11:55] NOOP
[15:11:55] 200 noop


Thanks!!!

The problem is with your FTP server:

[15:08:31] MKD /18801/April 6. 2006 Tirzah /4x5s
[15:08:31] 450 directory creation failed
[15:08:31] CWD /18801/April 6. 2006 Tirzah /4x5s
[15:08:31] 550 /18801/April 6. 2006 Tirzah /4x5s: folder not found

It doesn't allow you to create a directory. Please contact the server administrator / web hosting provider for assistance.

Regards,
SmartFTP

dumb question... Who would that be??

Owner or administrator of ftp.whcc.com.

Thanks so much. They figured it out.