SSL in Global Queue broken in lates release

starsheep

2005-03-29 21:38:32

Hi guys

It seems there is something wrong with the latest smartftp release.
When I download files from a server with a SSL con (only authentication so) with the latest release it works kinda strange.
The file downloads till almost till the end but then it says WAITING TO RETRY. So smartftp cannot finish the download. It eventually does after some time but it takes ages and then it goes on with the next one the same way.
I just downgraded to the former version and now it works again.
So my guess would be either there is a bug in there or there is a new setting I missed.

Would be great if someone could help out

Thanks
Cu
StarSheep

2005-03-29 23:06:36

Please post your system information fro the help->about dialog and the log of the session. right click on the queue item and select "Show Log".

Thanks
-Mat

starsheep

2005-03-30 07:28:42

Hi

That is kinda difficault cause I uninstalled it. But I can post my system specs of course:

+- System -----------------------------

Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 1694 MHz
Total Memory : 1047784 KB
Free Memory : 332676 KB

+- SmartFTP ---------------------------

Version : 1.1.984.17
Time Stamp : 2005-02-15 01:22:39
Language ID : 0x0409
Language File : ResEng.dll

+- Application DLL --------------------

controls.dll : 1.6.984.17
ftpapi.dll : 2.0.984.17
language.dll : 1.0.984.17
reseng.dll : 1.3.984.17
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

unicows.dll : 1.0.4018.0
shell32.dll : 6.00.2900.2578 (xpsp_sp2_gdr.041130-1729)
shlwapi.dll : 6.00.2900.2573 (xpsp_sp2_gdr.041130-1729)
comctl32.dll : 6.0 (xpsp_sp2_rtm.040803-2158)
riched20.dll : 5.30.23.1221
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------

Version : 6.0.2900.2180

+- Winsock ----------------------------

Winsock : 2.2

Do you really need the other info as I need to reinstall the broken release then. BTW I always update so I don't uninstall the previous release but it has worked for years now.

Cu
StarSheep

2005-03-30 07:39:16

Hello ...

Of course we need it.

Regards,

starsheep

2005-03-30 08:36:46

Ok here we go:

CWD /XXXXX/XXXXXXXXXXXXXXXXXXXXXXXXXXX
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250-
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-
250-
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250 CWD command successful.
PWD
257 "/XXXXXXXXXXXXXXXXXXXXXXXXXXX/" is current directory.
PASV
227 Entering Passive Mode (XXXXXXXXXXXXXXXXXXXXXXXXXXX)
RETR XXXXXXXXXXXXXXXXXXXXXXXXXXX.r02
Opening data connection IP: XXXXXXXXXXXXXXXXXXXXXXXXXXX.
150 Opening BINARY mode data connection for XXXXXXXXXXXXXXXXXXXXXXXXXXX.r02.
Connected. Exchanging encryption keys...
Session Cipher: 128 bit RC4
SSL encrypted session established.

So far normal. The file size is 14.3 MB and just when the global queue hits the file size then this happens and gets repeated all the time:

226 [PWD: /XXXXXXXXXXXXXXXXXXXXXXXXXXX/ ] [Speed: 93.6kb/s]-[Free: 0.09MB]
PWD
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250-
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-
250-
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250- XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-
250- N F O E X C E R P T
250-+--------------------------------------------------------------------+
250-General Information
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-XXXXXXXXXXXXXXXXXXXXXXXXXXX
250-+--------------------------------------------------------------------+
250 CWD command successful.
257 "/XXXXXXXXXXXXXXXXXXXXXXXXXXX/" is current directory.
PASV
CWD /XXXXXXXXXXXXXXXXXXXXXXXXXXX
227 Entering Passive Mode (XXXXXXXXXXXXXXXXXXXXXXXXXXX)
PWD
Command aborted by user.

The last block is then repeated all the time in the log and the Global Queue says WAITING TO RETRY
during that time. My guess would be smartftp tries to verify something and cannot finish the file.
The former version didn't have that problem btw.

Any chance this helps?
Cu
StarSheep

starsheep

2005-03-31 22:24:16

Hi

Well I provided the info you needed, any thought on the error?
Cause the former version, 1.1.984.17, doesn't have the problem, I verified that by installing and testing both of them.
Finally I went back to 1.1.984.17 as I need this to work.

Would be great if you can give me any hint or need more info on the problem but it definately is one.

Cu
StarSheep

2005-04-01 08:13:37

Can you a test account on the server or reproduce the problem on a public server?

The log you posted doesn't give much information.

Thanks
-Mat

starsheep

2005-04-01 10:06:00

actually I don't know any other servers that have SSL enabled but if you can point me to one I can of course test it

Cu
StarSheep

starsheep

2005-04-03 10:26:02

Hi guys

Any progress??
The thing is definately broken cause I didn't have te probelm with the version before. It is kind of strange that noone else has the problem.
However it would be great if you could fix it

Thanks
Cu
StarSheep

genloc

2005-05-02 20:48:00

i have the same problem. btw. it isn't possible to download more than one files via drag'n drop. i need the latest version before V1.1.985. i don't find any archive with older smartFTP versions. please send me an link with the older version. i can't work with the current version and i'm a registred user.

kr
manfred

2005-05-02 23:58:59

genloc: Use the global queue for all your transfers. See the tutorials how to use it.

starsheep: Provide more information. Test with the latest build, write a proper bug report as described in the forum readme.

Thanks.
-Mat

genloc

2005-05-03 11:27:16

genloc: Use the global queue for all your transfers. See the tutorials how to use it.

sorry, thats not the answer of my question. i do it so with the global queue, but a lot of files lost the last 8 bytes. i need an older version. i cannot work with the current version. please send me the latest, before the current version via email.
thanx
manfred

2005-05-03 12:28:01

To genloc:
Hello ...

Please send an email with your license key information and a problem description and your request to the support email address which has been provided after the purchase of the license.

Regards,
SmartFTP