Plimus Error Upon Purchase

I went through the purchase process, and after submitting my order, I was sent to a Plimus page which indicated a Failure occurred. Of course, PayPal shows payment made in full to Plimus, and PayPal . However, I have not received my license for SmartFTP.

I wasn't sure where to report this error. So I guess I'll start here.

Joe Airwaves

Dear Joe ..

Thank you for reporting this error. Can you contact us at sales at smartftp com?
Please include your order reference number if you have it.

Thank you
Regards,
Mat