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Unlicensed Users
Due to the short release cycles of the software released by SmartFTP, old versions are not available to the public and no technical support can be given. Possible bugs introduced in new releases are quickly fixed after reported in the Bug Report forum.
Licensed Users
Licensed users can request an old version by contacting the premium support. Technical support is available until the expiration data of the customer's maintenance plan. If the maintenance plan is renewed the latest version to be supported is the one available at the date of the renewal.