Trouble Connecting

I realize this has probably been asked hundreds of times, but what is the input for host name or IP address? is it my website address i am trying to update including the "www" or is it the hosting website address or what...

presently i used my website address im changing and all it says is "resolving host name ..."

thanks

Hi,

To connect to a FTP Server you need 3 things: the server address, the user name and the password associated to the user name.

All this information must be given by your hosting provider. The server address (as an IP address or a DNS name which will be resolved to an IP address) can be the same as your website address, but can also be different. For example, the free.fr hosting provider allow you to have a website address like "cssoccer.free.fr" but the address of their FTP server is "ftpperso.free.fr".

So review your hosting contract or your hosting privder emails. They must have sent you this information.

Regards,

Olivier