crashes on run w/ error...repair/reinstall don't fix it

I get this error code in the event log:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11721
Date: 6/22/2005
Time: 10:08:36 AM
User: N/A
Computer: XXXX
Description:
Product: SmartFTP Client -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CALaunchApp, location: C:Program FilesSmartFTPSmartFTP.exe, command:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The actual error box that appears when the app is loaded is:

"This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

I'm logging into a domain with a user account that has power user rights. The local machine has a duplicate account name that has administrative rights.

Let me know if I can provide any more info.

Great FTP client, BTW.

You are running Windows XP without any service packets installed. There are known bugs in Windows XP which causes such problems. Get the latest SmartFTP build or install SP1 or SP2 for XP.

-Mat

Which build of SmartFTP fixes this?

FYI, I'm going to install SP2, I just wanted to know if SmartFTP had a fix for this, because it was working at one point in time.

Any new version which is available here fixes it. E.g.
https://www.smartftp.com/download