Drag and Drop from explorer to Global Queue doesnt work

When trying to drag and drop files from explorer into the global queue, it doesnt let me. The icon just changes to a circle with a slash through it. To get the files from the global queue, I must first move my files to the queue source and then to the global queue, then delete the files from the queue source.

that's not a bug, this is how it's supposed to work! imagine dropping files on the "Gobal Queue" tab would be possible, where should the files be uploaded to? you see, you have to specify a destination. therefore, you first drop your files on the "Queue Source" tab, then select your files from there and use the right-click context menu to assign a local or remote destination to the selected files. as soon as a destination has been assigned, files are automatically moved to the "Global Queue" tab, which is nothing more than a list of ongoing transfers.

see this link to watch the global queue tutorials:
https://www.smartftp.com/support/howto/