no firewall or norton, still can't connect. help please!

i have tried passive and regular, anonymous and password, cannot figure out what setting i have wrong. any advice is appreciated!


220 ProFTPD 1.2.9 Server (ProFTPD) [www.serverpro4.com]
USER johnsusac
331 Password required for johnsusac.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...

thanks so much,
kristi

You either have the wrong ID or an incorrect password.
D

wrong username, i figured out after i posted!

thanks for your help!