Darryl Crum
Hi,
I recently went from yoursite to cyberpixels and now I am trying to load the files for my website back onto smartFTP. Unfortunately, when I try to use the ftp.viewitinc.com address, the system almost refuses to allow me to put in a new password and user. In fact, I can put in the new user and password, and press enter but I get an error message. Then the system reverts back to the old password and user.
I placed my files on smartFTP using the IP address but that does not give me what I want either. Any ideas?
Thank you,
Darryl
I recently went from yoursite to cyberpixels and now I am trying to load the files for my website back onto smartFTP. Unfortunately, when I try to use the ftp.viewitinc.com address, the system almost refuses to allow me to put in a new password and user. In fact, I can put in the new user and password, and press enter but I get an error message. Then the system reverts back to the old password and user.
I placed my files on smartFTP using the IP address but that does not give me what I want either. Any ideas?
Thank you,
Darryl