'Keep Alive' Not Activating

Amuro

2003-10-20 11:28:41

Okay, so I'm running WinXP with a broadband connection via AOL, and am having a bit of a problem with Keep Alive.

See, it's not, you know, executing the commands. I have it set to NOOP every 50 seconds, and after 50 seconds....nothing. I tried letting a download run overnight, and what happens is I get a server timeout for inactivity, then a massive flood of NOOP commands in the log. Uhm, medic?

Amuro

2003-10-20 11:31:21

Oh, my bad. Here's the system info:

+- System -----------------------------

Microsoft Windows XP Home
Service Pack 1 (Build 2600)

CPU Speed : 1993 MHz
Total Memory : 522224 KB
Free Memory : 229820 KB

+- SmartFTP ---------------------------

Version : 1.0.979.3
Time Stamp : 2003-10-06 07:34:26

+- Application DLL --------------------

controls.dll : 1.6.979.3
ftpapi.dll : 2.0.979.3
language.dll : 1.0.979.3
reseng.dll : 1.3.979.3
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.2800.1233 (xpsp2.030604-1804)
shlwapi.dll : 6.00.2800.1226
comctl32.dll : 6.0 (xpsp1.020828-1920)
riched20.dll : 5.30.23.1211
schannel.dll : 5.1.2600.1106 (xpsp1.020828-1920)

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

2003-10-20 13:22:08

SmartFTP does not send "keep alive" commands during a file transfer.

Amuro

2003-10-20 19:23:06

So does that mean there's little point in using SmartFTP to download a big file, or is this something I need to discuss with the server admin?

Louie

2003-10-20 20:42:27

Your best option will be to use the "Global Queue" to download large files.
This way if the file transfer gets interupted, it will auto retry and resume it.

You can learn how to do this, by viewing the Global Queue tutorial:
https://www.smartftp.com/support/howto/

Also the forum and KB search contain some very useful information:
https://www.smartftp.com/forums/search.php
https://www.smartftp.com/support/kb