Unable to view or open files from remote site

When I open the connection to my remote site the dialog in the bottom viewing window ends with the following messages:

500 Invalid PORT Command.
PASV
227 Entering Passive Mode (209,218,190,96,7,240).
Opening data connection IP: 209,218,190,96,7,240 PORT: 2032.
The operation completed successfully.

then goes into the NOOP loop.

But, I am unable to open or view any of the files from my remote site (viewing window on the right blank) and when I right click on the romote site in the upper viewing window I am blocked from the following commands:

VIEW
EXECUTE
RENAME
DELETE
PASTE
OPEN LOCAL FOLDER
PROPERTIES/CHMOD
ABORT

I've tried disabling the passive transfer mode with no change.

Does anyone out there know why I'm not able to view and access the files from my remote site? Please HELP!! Thank you

Try to change pasv mode from auto to default, and at file listing options disable -a and -L