"No such host is known"

I have downloaded the latest version, searched all the forums and done all the things they suggest and I can think of, but I still get this error for an ftp site that worked before I downloaded the latest version. I know the ftp site works 'cos I've tested it with other FTP systems.

What's the problem and how do I get it fixed?

This is the 2nd time I've asked, but for some reason my request was ignored/deleted - it would be nice to resolve this issue.

If this is not a bug why did the person who moved this from the "Bug" forum not tell me how to resolve it?

I would really like to know how to fix this because, since I applied the upgrade, my system has not worked.

Could the person who removed my last request and ignored this one please answer the problem rather than simply shove it out to another forum.

I still belive that this is a bug.

The thread was moved for one simple fact, it is not a bug-report.
And on top of it all, it was a very incomplete bug-report!
Take a moment to read the sticky's at the top of each forum.

I searched out the KB article for you:
https://www.smartftp.com/support/kb/83

Please next time, instead of whining, follow simple procedure(s).

Thread Closed