Back up causing Invalid Page Fault

Win98SE
Running Apps

1. Kernel32.dll 4.10.2222 Microsoft Corporation Win32 Kernel core component C:WINDOWSSYSTEMKernel32.dll 4.3 Microsoft® Windows® Operating System

2. MSGSRV32.EXE 4.10.2222 Microsoft Corporation Windows 32-bit VxD Message Server C:WINDOWSSYSTEMMSGSRV32.EXE 4.0 Microsoft® Windows® Operating System

3. Mprexe.exe 4.10.1998 Microsoft Corporation WIN32 Network Interface Service Process C:WINDOWSSYSTEMMprexe.exe 4.0 Microsoft® Windows® Operating System

4. MMTASK.TSK 4.03.1998 Microsoft Corporation Multimedia background task support module C:WINDOWSSYSTEMMMTASK.TSK 4.0 Microsoft Windows

5. Vsmon.exe 3.7.193 Zone Labs Inc. TrueVector Service C:WINDOWSSYSTEMZONELABSVsmon.exe 4.0 TrueVector Service

6. Explorer.exe 4.72.3110.1 Microsoft Corporation Windows Explorer C:WINDOWSExplorer.exe 4.0 Microsoft® Windows NT® Operating System

7. Rpcss.exe 4.71.2900 Microsoft Corporation Distributed COM Services C:WINDOWSSYSTEMRpcss.exe 4.0 Microsoft® Windows NT(tm) Operating System

8. Systray.exe 4.10.2222 Microsoft Corporation System Tray Applet C:WINDOWSSYSTEMSystray.exe 4.0 Microsoft® Windows® Operating System

9. Em_exec.exe 8.01.538 Logitech Inc. Control Center C:LOGITECHMOUSESYSTEMEm_exec.exe 4.0 MouseWare

10. Zonealarm.exe 3.7.193 Zone Labs Inc. ZoneAlarm C:PROGRAM FILESZONEALARMZonealarm.exe 4.0 ZoneAlarm

11. Wmiexe.exe 5.00.1755.1 Microsoft Corporation WMI service exe housing C:WINDOWSSYSTEMWmiexe.exe 4.0 Microsoft® Windows NT® Operating System

12. Msimn.exe 5.00.2615.200 Microsoft Corporation Outlook Express C:PROGRAM FILESOUTLOOK EXPRESSMsimn.exe 4.0 Microsoft® Windows ® 2000 Operating System

13. Pstores.exe 5.00.1877.3 Microsoft Corporation Protected storage server C:WINDOWSSYSTEMPstores.exe 4.0 Microsoft® Windows NT® Operating System

14. Sftpbackup.exe 1.4.3 SmartFTP Backup Tool C:PROGRAM FILESSMARTFTPSftpbackup.exe 4.0 SFTPBackup.exe

15. Iexplore.exe 5.00.3314.2100 Microsoft Corporation Internet Explorer C:PROGRAM FILESINTERNET EXPLORERIexplore.exe 4.0 Microsoft® Windows ® 2000 Operating System

16. Msinfo32.exe 4.10.2222 Microsoft Corporation MSInfo32 C:PROGRAM FILESCOMMON FILESMICROSOFT SHAREDMSINFOMsinfo32.exe 4.0 Microsoft System Information


ERROR MESSAGE

SFTPBACKUP caused an invalid page fault in
module SFTPBACKUP.EXE at 0167:004082f5.
Registers:
EAX=00b40078 CS=0167 EIP=004082f5 EFLGS=00010216
EBX=00c51cfc SS=016f ESP=0069d0b8 EBP=0069d0d4
ECX=00c51d22 DS=016f ESI=00c51e5c FS=136f
EDX=00000014 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
89 5a 04 8b 55 0c 8b 5a 04 8b 52 08 89 53 08 89
Stack dump:
00000000 00c51ff4 00c51e60 00b401bc 00c51cea 00200072 00000038 0069d138 00406918 00c4000c 00c51e94 00000014 00401d69 00c51e60 00000006 00c50240

Are you using Backup Tool Version 1.4.3?
When does the page fault occur?
(When application started, after performing operation ... and so on)

Benjamin Kalytta

How can I tell the version ?? Its marked nowhere on the backup tool!!!

And yes, its 1.4.3 after having to dig for the exe and check the version properties ... very thoughtless of you guys not to have the version printed on the tool.. and I downloaded it just the same day I posted the report.

The Invalid page fault is happening as soon as I finish specifying the location to save the data file and clicking next... I dont get the next screen or whatever is supposed to happen, I get the page fault.

I just noticed also that if smartFTP is open, when the backup tool shortcut is clicked, the tool doesnt open, instead FTP comes to front... another bug??

>and for some reason I dont get notified of your replies although my preference is set to notify.
Your mail server is very likely rejecting the emails from smartftp.com

>Finding this thread everytime is a horror...
How about book marking the URL?

correct ... one thing i see you have there that i didnt do is put a comment... so i just tried it with something in the comment box and same page fault..

and while we're on the subject on dialogs .. see this screen shot
http://www.w3coders.com/settingsWindo.jpg

--------------- INSERT (aug 13-03)
: this is now fixed
https://www.smartftp.com/forums/viewtopic.php?t=6103
-------------- INSERT

The settings dialog always opens pushed over to the left obscuring the menu choices... this was happening since before i upgraded last few days..
bug or what??