Major problems with Global Queue

I am having an incredibly difficult time getting the global queue to work. I add files to it and start it exactly as the tutorial says and nothing happens. It says "Idle" and transfers nothing. I turn PASV on and off, I disconnect from the ftp, reconnect, restart the program, and so on. I've managed to get it working on two occasions, but it seemed more like random luck than anything I did that got it working. Can anyone explain why the global queue is being such a monstrous pain?

Did you start the global queue by pressing Start button in Toolbar window?

Benjamin

Yes, of course. It just says "Idle" at the bottom and does nothing.