Error Moving File or Folder after download.

U.N.C.L.E.

2003-07-16 16:04:17

Problem:

After downloading a file, with SmartFTP still running (possibly connected to a different site), SmartFTP does not fully relinquish the file. If you try to move the file you get:

Error Moving File or Folder
Cannot move <filename>: It is being used by another person or program.
Close any programs that might be using the file and try again.

System Info:

+- System -----------------------------

Microsoft Windows XP Professional
Service Pack 1 (Build 2600)

CPU Speed : 999 MHz
Total Memory : 523740 KB
Free Memory : 285808 KB

+- SmartFTP ---------------------------

Version : 1.0.978.1
Time Stamp : 2003-07-09 13:45:32

+- Application DLL --------------------

controls.dll : 1.6.978.1
ftpapi.dll : 2.0.978.1
language.dll : 1.0.978.1
reseng.dll : 1.3.978.1
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.2800.1145 (xpsp2.021108-1929)
shlwapi.dll : 6.00.2800.1106 (xpsp1.020828-1920)
comctl32.dll : 6.0 (xpsp1.020828-1920)
riched20.dll : 5.30.23.1211
schannel.dll : 5.1.2600.1106 (xpsp1.020828-1920)

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

Aokromes

2003-07-17 08:44:11

The cause of that it's the preview of files of windows xp, nothing to do with smartftp.

U.N.C.L.E.

2003-07-17 19:38:59

Would it be possible to elaborate more on "caused by preview in Windows XP"? I have run into this situation quite often. The last time time I tried a reboot twice but still couldn't delete or move the file in question.

I had to finally boot into safe mode command prompt and manually delete it.

I thought it might have something to do with SmartFTP because this has happened more than a few times with large files I was downloading using SmartFTP.

Thank you.

Aokromes

2003-07-17 21:17:45

No, it can't because it's as is. That is very common when you try to move a large avi file, and if the file is incomplete for sure you go to get that failure allways. A better way of workarround that is to use the Command Prompt to move that files.

Louie

2003-10-30 17:28:55

The easiest way I move avi files, without being previewed, for MS WinXP won't give
me problems, will be by using the SmartFTP "Local Browser" feature to move them.

I do this all the time with the no problems at all, give it a try, it works great!

Rooster6975

2003-11-05 14:15:40

You have to disable the AVI preview "feature" of XP. The OS will always try to lock an AVI file to show it to you in a little window in Explorer, even if you turn that feature off! It's incredibly annoying.

To solve this problem all you have to do is the following:

1. Open up regedit

2. Go to HKEY_CLASSES_ROOTSystemFileAssociations.avishellexPropertyHandler

3. Delete the "Default" value which should be "{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"

R.