Cannot receive files

I can upload to any of my servers, but when I grab a file from a remote directory, I get the barred circle icon and cannot transfer the file to my computer. 8O what's the deal? Smartftp (when it works) still rocks! thanks!

+- System -----------------------------

Microsoft Windows 2000 Professional
Service Pack 3 (Build 2195)

CPU Speed : 730 MHz
Total Memory : 391600 KB
Free Memory : 45652 KB

+- SmartFTP ---------------------------

Version : 1.0.974.9
Time Stamp : 2003-03-04 04:23:55

+- Application DLL --------------------

Controls.dll : 1.6.974.9
FTPAPI.dll : 2.0.974.9
Language.dll : 1.0.974.9
ResEng.dll : 1.3.974.9

+- System DLL -------------------------

shell32.dll : 5.00.3502.5436
shlwapi.dll : 5.50.4807.2300
comctl32.dll : 5.81
riched20.dll : 5.30.23.1209
schannel.dll : 5.00.2195.5284

+- Internet Explorer ------------------

Version : 5.50.4807.2300

+- Winsock ----------------------------

Winsock : 2.2

Tried to search the forum so I wouldn't duplicate a post, but that post wasn't in the returns I got... :!:

On Windows 2000 Professional, I'm unable to download with drag-and-drop; I have to choose Download/Direct and select a folder. Downloading was working until I updated to 1.0.973. I tried updating to the 1.0.974 dev build but it didn't fix the problem.

Unregistering SmartHook.dll as described in a reply to the "Two Bugs" post worked.

SmartFTP is great -- glad I can keep using it!