Troubles with Login

I recently downloaded SmartFTP to a new computer. When I go to login, it connects to the server, but won't login.

I have checked and rechecked my login sequence, and it still won't work.

I have tried logging into SmartFTP from another computer and the login sequence works just fine.

When I login in to SmartFTP on the internet, it works just fine.

Does anyone have any suggests as to why it won't work on my computer? I have tried downloading SmartFTP again to see if that would take care of the problem, but it didn't.

Any help that you could offer would be GREATLY appreciated!