uploading a zip file stuck in an upload "loop"

cubsfan

2008-05-23 17:29:38

I am trying to upload a .zip file containing mp3's for a client. I have successfully completed this for two previous uploads of the same type. However, now this file gets all the way to about 98% completed and then simply ends! Then restarts again, only to get almost completely uploaded again, then ends again, then restarts over again. Have tried Auto and ASCI and the same thing happens.

Please help!

LOG
[11:43:42] SmartFTP v3.0.1011.4
[11:43:43] Resolving host name "ftp.debutentertainment.com"
[11:43:43] Connecting to 74.52.15.66 Port: 21
[11:43:43] Connected to ftp.debutentertainment.com.
[11:43:43] 220---------- Welcome to Pure-FTPd [TLS] ----------
[11:43:43] 220-You are user number 7 of 50 allowed.
[11:43:43] 220-Local time is now 11:43. Server port: 21.
[11:43:43] 220 You will be disconnected after 15 minutes of inactivity.
[11:43:43] USER debutent
[11:43:43] 331 User debutent OK. Password required
[11:43:43] PASS (hidden)
[11:43:43] 230-User debutent has group access to: debutent
[11:43:43] 230 OK. Current restricted directory is /
[11:43:43] SYST
[11:43:43] 215 UNIX Type: L8
[11:43:43] Detected Server Type: UNIX
[11:43:43] FEAT
[11:43:44] 211-Extensions supported:
[11:43:44] EPRT
[11:43:44] IDLE
[11:43:44] MDTM
[11:43:44] SIZE
[11:43:44] REST STREAM
[11:43:44] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[11:43:44] MLSD
[11:43:44] ESTP
[11:43:44] PASV
[11:43:44] EPSV
[11:43:44] SPSV
[11:43:44] ESTA
[11:43:44] AUTH TLS
[11:43:44] PBSZ
[11:43:44] PROT
[11:43:44] 211 End.
[11:43:44] Detected Server Software: PureFTPd
[11:43:44] PWD
[11:43:44] 257 "/" is your current location
[11:43:44] TYPE A
[11:43:44] 200 TYPE is now ASCII
[11:43:44] PASV
[11:43:44] 227 Entering Passive Mode (74,52,15,66,163,193)
[11:43:44] Opening data connection to 74.52.15.66 Port: 41921
[11:43:44] MLSD
[11:43:44] 150 Accepted data connection
[11:43:44] 226-Options: -a -l
[11:43:44] 226 25 matches total
[11:43:44] 2917 bytes transferred. (29.9 KB/s) (95 ms)
[11:43:46] CWD /public_html
[11:43:46] 250 OK. Current directory is /public_html
[11:43:46] PWD
[11:43:46] 257 "/public_html" is your current location
[11:43:46] PASV
[11:43:46] 227 Entering Passive Mode (74,52,15,66,239,5)
[11:43:46] Opening data connection to 74.52.15.66 Port: 61189
[11:43:46] MLSD
[11:43:46] 150 Accepted data connection
[11:43:46] 226-Options: -a -l
[11:43:46] 226 22 matches total
[11:43:46] 2619 bytes transferred. (25.8 KB/s) (99 ms)
[11:44:02] MLST volume3.zip
[11:44:02] 550 Can't check for file existence
[11:44:02] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[11:50:06] MLST volume3.zip
[11:50:06] 250-Begin
[11:50:06] type=file;size=42409984;modify=20080523165004;UNIX.mode=0644;UNIX.uid=34288;UNIX
.gid=34290;unique=807g1cac242; volume3.zip
[11:50:06] 250 End.
[11:52:26] MLST volume3.zip
[11:52:26] 250-Begin
[11:52:26] type=file;size=16390144;modify=20080523165224;UNIX.mode=0644;UNIX.uid=34288;UNIX
.gid=34290;unique=807g1cac242; volume3.zip
[11:52:26] 250 End.
[11:52:57] MLST volume3.zip
[11:52:57] 250-Begin
[11:52:57] type=file;size=16390144;modify=20080523165224;UNIX.mode=0644;UNIX.uid=34288;UNIX
.gid=34290;unique=807g1cac242; volume3.zip
[11:52:57] 250 End.
[11:53:09] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[11:53:52] MLST volume3.zip
[11:53:53] 250-Begin
[11:53:53] type=file;size=83968;modify=20080523165313;UNIX.mode=0644;UNIX.uid=34288;UNIX.gi
d=34290;unique=807g1cac242; volume3.zip
[11:53:53] 250 End.
[11:54:06] DELE volume3.zip
[11:54:06] 250 Deleted volume3.zip
[11:58:20] MLST volume3.zip
[11:58:20] 550 Can't check for file existence
[11:58:20] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.

TRANSFER QUEUE
[11:58:24] File exist check failed. File not found or permission denied.
[11:58:24] TYPE I
[11:58:24] 200 TYPE is now 8-bit binary
[11:58:24] SIZE volume3.zip
[11:58:24] 550 Can't check for file existence
[11:58:24] File exist check failed. File not found or permission denied.
[11:58:24] PASV
[11:58:24] 227 Entering Passive Mode (74,52,15,66,99,211)
[11:58:24] Opening data connection to 74.52.15.66 Port: 25555
[11:58:24] STOR volume3.zip
[11:58:24] 150 Accepted data connection
[12:04:23] 42442752 bytes transferred. (115 KB/s) (00:05:59)
[12:04:23] 450-Error during write to file: Disk quota exceeded
[12:04:23] 450 volume3.zip partially uploaded
[12:04:23] MDTM 20080522154919 volume3.zip
[12:04:23] 550 Can't check for file existence
[12:04:23] MFMT 20080522154919 volume3.zip
[12:04:23] 500 Unknown command
[12:04:23] SITE UTIME volume3.zip 20080522154919 20080522154919 20080522154919 UTC
[12:04:23] 250 UTIME OK
[12:04:23] Remote file exist check: "volume3.zip".
[12:04:23] MLST volume3.zip
[12:04:23] 250-Begin
[12:04:23] type=file;size=42409984;modify=20080522214919;UNIX.mode=0644;UNIX.uid=34288;UNIX
.gid=34290;unique=807g1cac242; volume3.zip
[12:04:23] 250 End.
[12:04:23] Source File: Size=50003579, SizeUnit=Byte, Time=2008-05-22T15:49:19, TimeFormat=Exact
[12:04:23] Destination File: Size=42409984, SizeUnit=Byte, Time=2008-05-22T21:49:19, TimeFormat=Exact
[12:04:23] RecentTime=2008-05-23T17:04:23
[12:04:23] No rule matched. Default Action="Overwrite".
[12:04:23] PASV
[12:04:23] 227 Entering Passive Mode (74,52,15,66,46,89)
[12:04:23] Opening data connection to 74.52.15.66 Port: 11865
[12:04:23] STOR volume3.zip
[12:04:23] MLST volume3.zip
[12:04:23] 250-Begin
[12:04:23] type=file;size=42409984;modify=20080523170420;UNIX.mode=0644;UNIX.uid=34288;UNIX
.gid=34290;unique=807g1cac242; volume3.zip
[12:04:23] 250 End.
[12:05:30] MLST volume3.zip
[12:05:31] 250-Begin
[12:05:31] type=file;size=7929856;modify=20080523170528;UNIX.mode=0644;UNIX.uid=34288;UNIX.
gid=34290;unique=807g1cac242; volume3.zip
[12:05:31] 250 End.

2008-05-23 18:57:34

Hello ..

Please install the latest version from:
https://www.smartftp.com/download

and try again.

Regards,
Mat

cubsfan

2008-05-24 01:46:42

Actually that did it! Thank you. In fact, the newer version completed the upload and told me (my client) needed to upgrade his account (as in the message stated he was out of room). Basically updating SmartFTP and making sure the client (in this case) had enough available disk space on his hosting account did the trick!

Thanks,

Mike