Disconnection troubles =[

I am running the free version of the newest smartFTP but everytime it only ever connects for a few seconds then I get a disconnection message (An established connection was aborted by the software in your host machine.) How can I resolve this?

Post the log of your FTP session.

Post the log of your FTP session.


[18:59:28] Connecting to xx.xx.xxx.21 Port: 21
[18:59:28] Connected to xx.xx.xxx.21.
[18:59:49] An established connection was aborted by the software in your host machine.
[18:59:49] Server closed connection
[18:59:50] Connect failed. Waiting to retry (30s)...
[19:00:20] Connection attempt 59...
[19:00:20] Resolving host name "xx.xx.xxx.21"
[19:00:20] Connecting to xx.xx.xxx.21 Port: 21
[19:00:20] Connected to xx.xx.xxx.21.
[19:00:41] An established connection was aborted by the software in your host machine.
[19:00:41] Server closed connection

Thats all I keep getting, also, I cannot now get onto my hosts website www.bionic-hosting.co.uk

Post the complete log without removing the ip address.

The server doesn't let you in with the username/password you have provided. Please contact your web hosting provider for assistance.
[10:54:35] 530 Login authentication failed
[10:54:35] Active Help: https://www.smartftp.com/support/kb/51