.htm files

jewarr

2008-04-11 01:20:48

Hi. I'm no expert. Just a novice who tries to upkeep a small charity's website (www.gracels.ca). I can't seem to upload my files to the server with SmartFTP. I made my website using Microsoft Frontpage 2003, and all my files are .htm files. For some reason, they're all showing up as 0 KB in the remote listing.

Could someone please explain to me (remember, I'm a novice) how to get my files to upload?

Thanks!

btw: Couldn't use the tutorial... I'm from one of the few parts of the planet that's still on dial-up!

2008-04-11 01:24:49

Hello gracels ..

Please post the logs from the Transfer Queue and the Remote Browser. Please look at this article:
https://www.smartftp.com/support/kb/how- ... f2564.html

Regards,
Mat

jewarr

2008-04-11 02:04:01

[20:39:36] SmartFTP v3.0.1011.16
[20:39:37] Resolving host name "ns1.ess-hosting.com"
[20:39:38] Connecting to 74.54.168.44 Port: 21
[20:39:38] Connected to ns1.ess-hosting.com.
[20:39:43] 220---------- Welcome to Pure-FTPd [TLS] ----------
[20:39:43] 220-You are user number 2 of 50 allowed.
[20:39:43] 220-Local time is now 19:39. Server port: 21.
[20:39:43] 220-IPv6 connections are also welcome on this server.
[20:39:43] 220 You will be disconnected after 15 minutes of inactivity.
[20:39:43] USER gracels
[20:39:45] 331 User gracels OK. Password required
[20:39:45] PASS (hidden)
[20:39:46] 230-User gracels has group access to: gracels
[20:39:46] 230 OK. Current restricted directory is /
[20:39:46] SYST
[20:39:48] 215 UNIX Type: L8
[20:39:48] Detected Server Type: UNIX
[20:39:48] FEAT
[20:39:48] 211-Extensions supported:
[20:39:48] EPRT
[20:39:48] IDLE
[20:39:48] MDTM
[20:39:48] SIZE
[20:39:48] REST STREAM
[20:39:48] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[20:39:48] MLSD
[20:39:48] ESTP
[20:39:48] PASV
[20:39:48] EPSV
[20:39:48] SPSV
[20:39:48] ESTA
[20:39:48] AUTH TLS
[20:39:48] PBSZ
[20:39:48] PROT
[20:39:48] 211 End.
[20:39:48] Detected Server Software: PureFTPd
[20:39:48] PWD
[20:39:53] 257 "/" is your current location
[20:39:54] TYPE A
[20:39:54] 200 TYPE is now ASCII
[20:39:54] PASV
[20:39:57] 227 Entering Passive Mode (74,54,168,44,190,167)
[20:39:57] Opening data connection to 74.54.168.44 Port: 48807
[20:39:57] MLSD
[20:40:01] 150 Accepted data connection
[20:40:01] 2066 bytes transferred. (565 bytes/s) (00:00:03)
[20:40:01] 226-Options: -a -l
[20:40:01] 226 18 matches total
[20:40:32] NOOP
[20:40:34] 200 Zzz...
[20:41:04] NOOP
[20:41:05] 200 Zzz...
[20:41:19] CWD /public_ftp
[20:41:25] 250 OK. Current directory is /public_ftp
[20:41:25] PWD
[20:41:25] 257 "/public_ftp" is your current location
[20:41:25] PASV
[20:41:29] 227 Entering Passive Mode (74,54,168,44,236,165)
[20:41:29] Opening data connection to 74.54.168.44 Port: 60581
[20:41:29] MLSD
[20:41:33] CWD /public_html
[20:41:33] 150 Accepted data connection
[20:41:33] 226-Options: -a -l
[20:41:33] 226 3 matches total
[20:41:33] 250 OK. Current directory is /public_html
[20:45:06] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:45:16] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:45:19] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:45:21] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:45:24] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:45:26] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:46:32] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:46:54] CWD /public_html/images/_vti_cnf
[20:47:00] 250 OK. Current directory is /public_html/images/_vti_cnf
[20:47:00] PWD
[20:47:00] 257 "/public_html/images/_vti_cnf" is your current location
[20:47:00] MLST animated_student.gif
[20:47:01] 250-Begin
[20:47:01] type=file;size=143;modify=20080311091004;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017acb; animated_student.gif
[20:47:01] 250 End.
[20:47:05] MLST Bible opening.gif
[20:47:05] 250-Begin
[20:47:05] type=file;size=143;modify=20080311091004;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017ab3; Bible opening.gif
[20:47:05] 250 End.
[20:47:10] MLST cross_rotating.gif
[20:47:10] 250-Begin
[20:47:10] type=file;size=143;modify=20080311091004;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017aca; cross_rotating.gif
[20:47:10] 250 End.
[20:47:14] MLST GELS Logo.gif
[20:47:15] 250-Begin
[20:47:15] type=file;size=394;modify=20080304061732;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017ab4; GELS Logo.gif
[20:47:15] 250 End.
[20:47:19] MLST Martin Luther.jpg
[20:47:21] 250-Begin
[20:47:21] type=file;size=387;modify=20080304061738;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017acc; Martin Luther.jpg
[20:47:21] 250 End.
[20:47:26] MLST student_reading_Bible.gif
[20:47:26] 250-Begin
[20:47:26] type=file;size=143;modify=20080311091004;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid=
32293;unique=809g10017a3b; student_reading_Bible.gif
[20:47:26] 250 End.
[20:47:40] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[20:51:43] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[21:02:28] An established connection was aborted by the software in your host machine.
[21:02:28] Server closed connection

2008-04-11 02:08:23

Install the latest version from:
https://www.smartftp.com/download

Please post the logs from the Transfer Queue and the Remote Browser. Please look at this article:
https://www.smartftp.com/support/kb/how- ... f2564.html

jewarr

2008-04-11 02:24:18

I'm downloading the new version now.

I'm afraid I can't post my Transfer Queue logs because the the transfer queue is empty. I have a print-screen that I can email to you, if you'd like.

2008-04-11 02:28:22

If the transfer queue is empty it means all the files have been transferred sucessfully. You may need press F5 to refresh the directory.

jewarr

2008-04-11 02:28:49

Okay, got the log to work...

[22:27:40] Resolving host name "ns1.ess-hosting.com"
[22:27:40] Connecting to 74.54.168.44 Port: 21
[22:27:40] Connected to ns1.ess-hosting.com.
[22:27:41] 220---------- Welcome to Pure-FTPd [TLS] ----------
[22:27:41] 220-You are user number 4 of 50 allowed.
[22:27:41] 220-Local time is now 21:27. Server port: 21.
[22:27:41] 220-IPv6 connections are also welcome on this server.
[22:27:41] 220 You will be disconnected after 15 minutes of inactivity.
[22:27:41] USER gracels
[22:27:41] 331 User gracels OK. Password required
[22:27:41] PASS (hidden)
[22:27:41] 230-User gracels has group access to: gracels
[22:27:41] 230 OK. Current restricted directory is /
[22:27:41] SYST
[22:27:41] 215 UNIX Type: L8
[22:27:41] Detected Server Type: UNIX
[22:27:41] FEAT
[22:27:42] 211-Extensions supported:
[22:27:42] EPRT
[22:27:42] IDLE
[22:27:42] MDTM
[22:27:42] SIZE
[22:27:42] REST STREAM
[22:27:42] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[22:27:42] MLSD
[22:27:42] ESTP
[22:27:42] PASV
[22:27:42] EPSV
[22:27:42] SPSV
[22:27:42] ESTA
[22:27:42] AUTH TLS
[22:27:42] PBSZ
[22:27:42] PROT
[22:27:42] 211 End.
[22:27:42] Detected Server Software: PureFTPd
[22:27:42] PWD
[22:27:42] 257 "/" is your current location
[22:27:42] CWD /public_html
[22:27:42] 250 OK. Current directory is /public_html
[22:27:42] PWD
[22:27:43] 257 "/public_html" is your current location
[22:27:43] TYPE I
[22:27:43] 200 TYPE is now 8-bit binary
[22:27:43] PASV
[22:27:43] 227 Entering Passive Mode (74,54,168,44,98,72)
[22:27:43] Opening data connection to 74.54.168.44 Port: 25160
[22:27:43] STOR index.htm
[22:27:44] 150 Accepted data connection
[22:27:44] 9100 bytes transferred. (27.0 KB/s) (328 ms)
[22:27:46] 226-File successfully transferred
[22:27:46] 226 2.573 seconds (measured here), 3.45 Kbytes per second
[22:27:46] MDTM 20080321153009 index.htm
[22:27:47] 550 Can't check for file existence
[22:27:47] MFMT 20080321153009 index.htm
[22:27:47] 500 Unknown command
[22:27:47] SITE UTIME index.htm 20080321153009 20080321153009 20080321153009 UTC
[22:27:47] 250 UTIME OK
[22:27:47] MLST index.htm
[22:27:48] 250-Begin
[22:27:48] type=file;size=9100;modify=20080321213009;UNIX.mode=0644;UNIX.uid=32291;UNIX.gid
=32293;unique=809gb00cefe8; index.htm
[22:27:48] 250 End.