530 Login incorrect

1) In favorites I have saved host & login (I don't want save password!), every time I connect to server I enter password and all is OK.
I downloaded last version 3.0.1011.5, installed, connected to server. Right click, Edit, file added in "Transfer Queue" and got status "Retry at XX:XX:XX".

Double click on file, I see:
[14:20:10] Connected to myserver.ru.
[14:20:11] 220 80.93.57.160 FTP server ready
[14:20:11] USER mylogin
[14:20:11] 331 Password required for tophouse.
[14:20:11] PASS (hidden)
[14:20:11] 530 Login incorrect.

What's wrong? I think it is bug.

2) If I update Favorites with password, I see that file was downloaded and its status is "Monitoring", but it is not opened my Notepad++ (I have in Settings -> General - C:\Program Files\Notepad++\notepad++.exe)!

3)
And last: then I installed 3.0.1011.5 I got this error after reboot:



Try to reinstall again and got:



-=-=-=-=-

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2401 MHz
Total Memory : 2047 MB
Free Memory : 1000 MB

+- SmartFTP ---------------------------
Version : 3.0.1011.5
Time Stamp : 2008-03-26 00:07:41
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.12.33
sfFavorites.dll : 1.0.7.5
sfFavoritesShellExtension.dll : 1.0.1.9
sfTransferQueue.dll : 1.0.4.5
sfFTPShellExtension.dll : 1.0.2.5

+- Language ---------------------------
SmartFTP.exe : 3.0.1011.5

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2

It's not a bug. You have entered the incorrect username/password. Please contact your web hosting provider for assistance.

No. You are not right. Please, read again my messages. Sorry for my bad english. I wrote about 3 bugs.
1) I enter password and I connected to server! All is OK. I can download, upload files, etc... I got this error only when I try to view or edit file!
2, 3) What about 2nd and 3d bugs?

Hello ..

>1
It seems your server only allows 1 concurrent login. Contact your web hosting provider and ask them to up this limit.

>2,3
Install SmartFTP from the official setup and not from the beta version setup:
https://www.smartftp.com/download

Regards,
Mat

1) I use your SmartFTP for about 2 years and never I got this error with earlier versions. I installed your new version 1011.7 and tested it on 2 different hostings! Same error!

I connected to host succesfully:

[03:01:48] 250 CWD command successful
[03:01:48] PWD
[03:01:48] 257 "/www/site1/public_html" is current directory.
[03:01:48] PASV
[03:01:48] 227 Entering Passive Mode (80,93,57,160,196,1).
[03:01:48] Opening data connection to 80.93.57.160 Port: 50177
[03:01:48] LIST -aL
[03:01:48] 150 Opening ASCII mode data connection for file list
[03:01:48] 4010 bytes transferred. (14,2 КБ/s) (275 ms)
[03:01:48] 226 Transfer complete.
[03:01:53] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.

But I try to view file on 1st hosting and got error:

[03:01:54] Resolving host name "myserver.z8.ru"
[03:01:54] Connecting to 80.93.57.160 Port: 21
[03:01:54] Connected to myserver.z8.ru.
[03:01:54] 220 80.93.57.160 FTP server ready
[03:01:54] USER tophouse
[03:01:54] 331 Password required for tophouse.
[03:01:54] PASS (hidden)
[03:01:54] 530 Login incorrect.
[03:01:54] Active Help: https://www.smartftp.com/support/kb/51
[03:02:24] Resolving host name "myserver.z8.ru"
[03:02:24] Connecting to 80.93.57.160 Port: 21
[03:02:24] Connected to myserver.z8.ru.
[03:02:24] 220 80.93.57.160 FTP server ready
[03:02:24] USER mylogin
[03:02:24] 331 Password required for tophouse.
[03:02:24] PASS (hidden)
[03:02:24] 530 Login incorrect.
[03:02:24] Active Help: https://www.smartftp.com/support/kb/51

Same for 2nd host:

[03:03:19] Resolving host name "mylogin.ftp.masterhost.ru"
[03:03:19] Connecting to 217.16.16.219 Port: 21
[03:03:19] Connected to mylogin.ftp.masterhost.ru.
[03:03:19] 220 FTP server ready.
[03:03:19] USER mylogin
[03:03:19] 331 Password required for mylogin.
[03:03:19] PASS (hidden)
[03:03:19] 530 Login incorrect.
[03:03:19] Active Help: https://www.smartftp.com/support/kb/51

AND please, read this: I GOT this error only if I NOT SAVE my password in favorites. If save - all is OK (file downloaded to PC and have status Monitoring).

2) In last version 1011.7 it's not work too. Status is "Monitoring", but Notepad++ not opened. No text viewer opened. In version 1010 all was OK
3) Ok, no 3nd bug in 1011.7

Please, reserch 1st and 2nd bugs. I know that it is bugs

>1
When you are prompted to enter the password select the "Session" option in the combo box.

>2
bug confirmed. looking into it.

Hello ..

>2
Should be fixed now:
https://www.smartftp.com/download

Sorry for the numerous updates.

Regards,
Mat

Thanks! Now all is working
But why in earlier versions (1010.X) I selected "None" option and all working vorrectly. Why now I need to select "Session"? What changed?

Hello ..

Because in the earlier version you probably used the "Direct" transfer method which used the Remote Browser to do the transfers.

Regards,
Mat

You changed method? Why? What means "Direct" transfer?

Now I updated to version 3.0.1025.15 and again have error #1.

[13:19:19] PASS (hidden)
[13:19:19] 530 Login incorrect.
[13:19:19] Active Help: https://www.smartftp.com/support/kb/51
[13:19:19] Source connection error.
[13:19:50] Resolving host name "server.ru"
[13:19:50] Connecting to XX.XX.XX.XX Port: 21
[13:19:50] Connected to server.ru.
[13:19:50] 220 XX.XX.XX.XX FTP server ready
[13:19:50] USER login
[13:19:50] 331 Password required for login
[13:19:50] PASS (hidden)
[13:19:50] 530 Login incorrect.

You have the wrong username/password. Please read:
https://www.smartftp.com/support/kb/51

and contact your web hosting provider for assistance.

I never save passwords on PC:
http://blog.allmoney.ws/images/SS-18.01 ... .40.53.png
When I try connect I see box:
http://blog.allmoney.ws/images/SS-18.01 ... .41.41.png
I entered password:
http://blog.allmoney.ws/images/SS-18.01 ... .42.08.png

And successfully Connected:

[16:41:34] SmartFTP v3.0.1025.24
[16:42:36] Resolving host name "xxx.ftp.masterhost.ru"
[16:42:36] Connecting to 217.16.16.xxx Port: 21
[16:42:36] Connected to xxx.ftp.masterhost.ru.
[16:42:36] 220 FTP server ready.
[16:42:36] USER xxx
[16:42:36] 331 Password required for xxx.
[16:42:36] PASS (hidden)
[16:42:36] 230 User xxx logged in.
[16:42:36] SYST
[16:42:37] 215 UNIX Type: L8
[16:42:37] Detected Server Type: UNIX
[16:42:37] RTT: 29.589 ms
[16:42:37] FEAT
[16:42:37] 211-Features:
[16:42:37] MDTM
[16:42:37] REST STREAM
[16:42:37] SIZE
[16:42:37] 211 End
[16:42:37] PWD
[16:42:37] 257 "/" is current directory.
[16:42:37] TYPE A
[16:42:37] 200 Type set to A
[16:42:37] PASV
[16:42:37] 227 Entering Passive Mode (217,16,16,219,49,77).
[16:42:37] Opening data connection to 217.16.16.xxx Port: 12621
[16:42:37] LIST -aL
[16:42:37] 150 Opening ASCII mode data connection for file list
[16:42:37] 1415 bytes transferred. (9,87 КБ/s) (140 ms)
[16:42:37] 226 Transfer complete.
[16:42:37] MDTM .bash_history
[16:42:37] 213 20081006010424
[16:42:37] Timezone offset: 0 seconds (0.0 hours)

Choose file, try to edit file and got error:

http://blog.allmoney.ws/images/SS-18.01 ... .44.19.png

[16:44:05] Resolving host name "xxx.ftp.masterhost.ru"
[16:44:05] Connecting to 217.16.16.xxx Port: 21
[16:44:05] Connected to xxx.ftp.masterhost.ru.
[16:44:05] 220 FTP server ready.
[16:44:05] USER xxx
[16:44:05] 331 Password required for xxx.
[16:44:05] PASS (hidden)
[16:44:05] 530 Login incorrect.
[16:44:05] Active Help: https://www.smartftp.com/support/kb/51
[16:44:05] Source connection error.

But I entered for session right password (I connected to server and see files&folders!) Some months ago in your soft already was this bug, but then you fixed it.

If I saved password in your soft - I can edit, all is OK. Please, fix bug, if I save password only for session.
Version: 3.0.1025.24

I'm unable to reproduce the problem. Maybe your server limits to one concurrent connection?

Regards,
Mat

I tested it on servers from 3 differents Hostings. And on 2 PCs. Same bug.

This still doesn't help me to reproduce it. Can you please create a movie which exactly shows what you are doing?