not able to connnect?

in the last couple days
it says it's connecting
and it won't connect at all?

does anyone know how to fix this?

Hello ..

Please post the log of your FTP session. It's very likely that the server you are trying to connect to is down.

Regards,
Mat

it says

[16:32:33] SmartFTP v2.5.1008.3
[16:32:33] Resolving host name "ftp.nicolerichie.org"

Please post the complete log and update to the latest version of SmartFTP:
https://www.smartftp.com/download

Update to the latest version
https://www.smartftp.com/download