Changed Broadband suppliers now can't connect

AndyQ

2007-12-05 16:05:03

Any suggestions how I fix it ALSO, how can I confirm or change my password?

Thanks
Andy

2007-12-05 21:03:55

Please post the log of your FTP session.

To change the password contact your web hosting provider. Usually the password can be changed through the administration page (CPanel for example).

Regards,
SmartFTP

AndyQ

2007-12-06 18:20:09

2007-12-06 19:46:02

User/Password is wrong. Please read:
https://www.smartftp.com/support/kb/51

Also please upgarde to the latest version:
https://www.smartftp.com/download
or
https://www.smartftp.com/download