upload resume problems

Hello everyone, I have just installed the demo version of smartftp. Its just what I am looking for (and will probably buy). The only thing I cannot get to work is the resume function of the upload of a file to my server. I usually have to send (once a week) a 650MB compacted file to my server. As you can appreciate if half the file uploads, interrupts and then resume does not work, I am in big trouble. I followed the tutorial and made the connection, put the file in the temporary queue pressed start and the file started uploading. 4 hours later it had transfered 63%. The connection was interrupted. When I reconnected to the server, it started from 0. Can anyone help please ?

Hello ..

Please post the log of the transfer queue item:
https://www.smartftp.com/support/kb/how- ... f2564.html

Regards,
SmartFTP

Hello ..

I'm sorry but I don't see any errors in the log. Is this the complete log?

Regards,
-Mat

yes. I am sure it is the complete log.
transfer queue - right click on file to upload - show log - right click - select all - right click - copy and the paste is below.

[09:51:20] Resolving host name "194.242.61.20"
[09:51:20] Connecting to 194.242.61.20 Port: 21
[09:51:20] Connected to 194.242.61.20.
[09:51:20] 220 ashop Microsoft FTP Service (Version 5.0).
[09:51:20] USER amgaof42
[09:51:20] 331 Password required for amgaof42.
[09:51:20] PASS (hidden)
[09:51:20] 230-Benvenuti!
[09:51:20] 230 User amgaof42 logged in.
[09:51:20] SYST
[09:51:21] 215 Windows_NT version 5.0
[09:51:21] Detected Server Type: Windows NT
[09:51:21] FEAT
[09:51:21] 500 'FEAT': command not understood
[09:51:21] TYPE I
[09:51:21] 200 Type set to I.
[09:51:21] REST 0
[09:51:21] 350 Restarting at 0.
[09:51:21] PWD
[09:51:21] 257 "/amgaof42" is current directory.
[09:51:21] CWD /amgaof42/downloads
[09:51:21] 250 CWD command successful.
[09:51:21] PWD
[09:51:21] 257 "/amgaof42/downloads" is current directory.
[09:51:21] Remote file exist check: "AvidMediaComposer_PC_2.7.zip".
[09:51:21] SIZE AvidMediaComposer_PC_2.7.zip
[09:51:21] 213 381399040
[09:51:21] MDTM AvidMediaComposer_PC_2.7.zip
[09:51:21] 213 20070615155559
[09:51:21] Source File: Size=706553913, SizeUnit=Byte, Time=2007-03-23T12:48:07, TimeFormat=Exact
[09:51:21] Destination File: Size=381399040, SizeUnit=Byte, Time=2007-06-15T15:55:59, TimeFormat=Exact
[09:51:21] No rule matched. Default Action="Overwrite".
[09:51:21] PASV
[09:51:21] 227 Entering Passive Mode (194,242,61,20,7,151).
[09:51:21] Opening data connection to 194.242.61.20 Port: 1943
[09:51:21] STOR AvidMediaComposer_PC_2.7.zip
[09:51:21] 125 Data connection already open; Transfer starting.

p.s.
[09:51:21] 350 Restarting at 0. What does this mean ?
[09:51:21] No rule matched. Default Action="Overwrite". What doe this mean ?

Hope this helps

thanks again

Antonio

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Hello ..

I'm sorry but I don't see any errors in the log. Is this the complete log?

Regards,
-Mat

You need to adjust the File Exist Rules for the Transfer Queue in your favorite settings. When you are connect to the server click on the Properties/Favorite Properties icon in the toolbar. Then go to the Transfer -> File Exist dialog. Click on the Queue button. Then change the file exist rules. You either have to create a new rule or you can try to increase the Recent Time span.

Regards,
-Mat