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2. Server Errors
3. The server does not support the TLS security protocol

Artigo 2717

The server does not support the TLS security protocol

Problem

The server does not support the TLS security protocol.

HRESULT error: FTPLIB_E_TLSNOTSUPPORTED (0x80043116)

Cause

The server returns an error when the client sends the AUTH TLS command. This means that the server does not support the TLS security protocol to initiate a secured session.

Solution

Open a connection with the normal FTP protocol:

1. menu: File - Connection
2. Select FTP in the protocol box
3. Enter the host, username and password
4. Click OK to connect

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