Knowledge Base

Problem
Always logs in as anonymous instead of using the username and password.

Solution
You need to enter your server login information, there are several ways of doing so:

• From the New Remote Browser Dialog (recommended). Select File > New Remote Browser from the SmartFTP menu. The New Remote Browser Dialog appears. Fill out the rest of the login information.
  


• Enter the full URL ftp://user:password@host.com:port into the URL field. The separate user/password fields on the right side are ignored. Eg. ftp://smartftp.com does connect as anonymous.
  


• Enter the host only into the URL field and enter the username and password information into the input box on the right. If you want to login as anonymous check the [x] Anonymous checkbox.