Knowledge Base

Article 2620

MSXML3.dll error

Problem
The license key fails to load.

Cause
MSXML3.dll is not correctly installed.

Solution
Register the msxml3.dll

Windows Vista
1. Click the Start button. Select All Programs, select Accessories and then right-click Command Prompt.
2. Select Run as administrator from the context menu
3. If you are prompted for an administrator password or for a confirmation, type the password or click Continue.
4. The command line opens. Type the following command, and then press ENTER:
regsvr32 %windir%\system32\msxml3.dll
5. If the file can be located and is available, you receive the following message:
DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.

Windows XP
1. Click the Start button. Select All Programs, select Accessories and then right-click Command Prompt.
2. The command line opens. Type the following command, and then press ENTER:
regsvr32 %windir%\system32\msxml3.dll
5. If the file can be located and is available, you receive the following message:
DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded.

Keywords
msxml3.dll msxml3 msxml

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