Knowledge Base

Article 0172

An address incompatible with the requested protocol was used.

Problem

You are trying to connect to an IPv6 address / IP without the IPv6 stack installed.

Solution

1. Install the IPv6 stack. For more information on how to do this check the following KB article:
   KB: IPv6.
2. Select Favorites > Edit Favorites from the SmartFTP menu. The Favorites window appears.
3. From the Favorites window select the Favorite that you want to edit. Right click on the Favorite and select Properties. The Properties dialog appears.
4. Select Connection. From the Connection tab under Settings you can change the default Protocol Family preference to IPv6.

Keywords
IPv4, IPv6, address incompatible

Related Articles