Transfer Queue Dont

jhevener

2006-12-24 04:34:43

SmartFTP v2.0.1000
Source System: Windows XP Pro sp2
Target System: Running Linux and PureFTPD

Need to transfer folders daily. The contents of the folder change daily. The folders are named FTP - there are two - under two different site names.

Everything seems setup correctly, but nothing happens from either transfer I have scheduled - one for each folder.

I had been using DOS FTP with a script to transfer, my ISP recently changed the system and now require PASSIVE Mode - which is set. The Schedule is started, nothing happens - it just says Retry at xx:xx - in the transfer queue - and tries, but I do not see any errors.

Below is a log from one of the transfers. Any help is greatly appreciated.

[23:06:49] Resolving host name "ftp.myco.com"
[23:06:49] Connecting to my.ip.add.res Port: 21
[23:06:49] Connected to ftp.myco.com.
[23:06:49] 220---------- Welcome to Pure-FTPd [TLS] ----------
[23:06:49] 220-You are user number 3 of 50 allowed.
[23:06:49] 220-Local time is now 23:09. Server port: 21.
[23:06:49] 220 You will be disconnected after 15 minutes of inactivity.
[23:06:49] USER myusername@myco.com
[23:06:49] 331 User myusername@myco.com OK. Password required
[23:06:49] PASS (hidden)
[23:06:50] 230-User myusername@myco.com has group access to: armss08
[23:06:50] 230 OK. Current restricted directory is /
[23:06:50] SYST
[23:06:50] 215 UNIX Type: L8
[23:06:50] Detected Server Type: UNIX
[23:06:50] FEAT
[23:06:50] 211-Extensions supported:
[23:06:50] EPRT
[23:06:50] IDLE
[23:06:50] MDTM
[23:06:50] SIZE
[23:06:50] REST STREAM
[23:06:50] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[23:06:50] MLSD
[23:06:50] ESTP
[23:06:50] PASV
[23:06:50] EPSV
[23:06:50] SPSV
[23:06:50] ESTA
[23:06:50] AUTH TLS
[23:06:50] PBSZ
[23:06:50] PROT
[23:06:50] 211 End.
[23:06:50] Detected Server Software: PureFTPd
[23:06:50] PWD
[23:06:50] 257 "/" is your current location
[23:06:50] Sorting 1 items.
[23:06:50] Sort Time = 0s.
[23:07:38] Resolving host name "ftp.myco.com"
[23:07:38] Connecting to my.ip.add.res Port: 21
[23:07:38] Connected to ftp.myco.com.
[23:07:38] 220---------- Welcome to Pure-FTPd [TLS] ----------
[23:07:38] 220-You are user number 3 of 50 allowed.
[23:07:38] 220-Local time is now 23:10. Server port: 21.
[23:07:38] 220 You will be disconnected after 15 minutes of inactivity.
[23:07:38] USER myusername@myco.com
[23:07:38] 331 User myusername@myco.com OK. Password required
[23:07:38] PASS (hidden)
[23:07:38] 230-User myusername@myco.com has group access to: armss08
[23:07:38] 230 OK. Current restricted directory is /
[23:07:38] SYST
[23:07:38] 215 UNIX Type: L8
[23:07:38] Detected Server Type: UNIX
[23:07:38] FEAT
[23:07:38] 211-Extensions supported:
[23:07:38] EPRT
[23:07:38] IDLE
[23:07:38] MDTM
[23:07:38] SIZE
[23:07:38] REST STREAM
[23:07:38] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[23:07:38] MLSD
[23:07:38] ESTP
[23:07:38] PASV
[23:07:38] EPSV
[23:07:38] SPSV
[23:07:38] ESTA
[23:07:38] AUTH TLS
[23:07:38] PBSZ
[23:07:38] PROT
[23:07:38] 211 End.
[23:07:38] Detected Server Software: PureFTPd
[23:07:38] PWD
[23:07:38] 257 "/" is your current location
[23:07:38] Sorting 1 items.
[23:07:38] Sort Time = 0s.
[23:11:39] Resolving host name "ftp.myco.com"
[23:11:39] Connecting to my.ip.add.res Port: 21
[23:11:39] Connected to ftp.myco.com.
[23:11:39] 220---------- Welcome to Pure-FTPd [TLS] ----------
[23:11:39] 220-You are user number 3 of 50 allowed.
[23:11:39] 220-Local time is now 23:14. Server port: 21.
[23:11:39] 220 You will be disconnected after 15 minutes of inactivity.
[23:11:39] USER myusername@myco.com
[23:11:39] 331 User myusername@myco.com OK. Password required
[23:11:39] PASS (hidden)
[23:11:39] 230-User myusername@myco.com has group access to: armss08
[23:11:39] 230 OK. Current restricted directory is /
[23:11:39] SYST
[23:11:39] 215 UNIX Type: L8
[23:11:39] Detected Server Type: UNIX
[23:11:39] FEAT
[23:11:39] 211-Extensions supported:
[23:11:39] EPRT
[23:11:39] IDLE
[23:11:39] MDTM
[23:11:39] SIZE
[23:11:39] REST STREAM
[23:11:39] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[23:11:39] MLSD
[23:11:39] ESTP
[23:11:39] PASV
[23:11:39] EPSV
[23:11:39] SPSV
[23:11:39] ESTA
[23:11:39] AUTH TLS
[23:11:39] PBSZ
[23:11:39] PROT
[23:11:39] 211 End.
[23:11:39] Detected Server Software: PureFTPd
[23:11:39] PWD
[23:11:39] 257 "/" is your current location

2006-12-24 04:43:53

Can you post the content of Transfer Queue.xml file from the %APPDATA%/SmartFTP/Client 2.0 folder? There should be no confidental information in this .xml file.

Thanks
-Mat

jhevener

2006-12-24 05:13:16

I guess, it looks like SmartFTP Transfer Queues are a one file to one file. Meaning, I can not figure out how to transfer a folder and its contents. Creates a real problem for me, since I have files that change with each day - the date of part of the name. I keep up to two weeks of files on the target system.

Any solutions, or workarounds?

2006-12-24 05:17:22

SmartFTP is very well able to transfer any folders at a scheduled time including recurrence (e.g. every day at xx:yy). Please post the information requested if you should need any further support.

Thank you.
Regards,
SmartFTP

jhevener

2006-12-24 05:17:22

Mat,
I was unable to find that file. I did a search of the entire source system.

(Geez, thanks for being around on such an important Holiday Weekend!)

--Jim

Can you post the content of Transfer Queue.xml file from the %APPDATA%/SmartFTP/Client 2.0 folder? There should be no confidental information in this .xml file.

Thanks
-Mat

jhevener

2006-12-24 05:38:12

I realize I must be doing something wrong. And not sure why my post did not go to Premium Support - I have 3 copies (one that is older, and two new ones today). Have used SmartFTP for years, just now need those scheduling features.

I am unable to get it to work unless I explicity give the name of the file on the source, and a path and name on the destination. I need to transfer the entire contents of a folder - and wildcards do not seem to be working for me.

Jim

SmartFTP is very well able to transfer any folders at a scheduled time including recurrence (e.g. every day at xx:yy). Please post the information requested if you should need any further support.

Thank you.
Regards,
SmartFTP

2006-12-24 05:39:31

Hello ..

Regarding the .xml file:
Enter %APPDATA%\SmartFTP\Client 2.0 into the Address bar of the Windows Explorer.

Premium Support:
For premium support please enter your license key id into your profile of this forum.

Regards,
-Mat

jhevener

2006-12-24 05:41:12

More testing reveals that source wildcard does not work, but target/destination wildcard does work.

I realize I must be doing something wrong. And not sure why my post did not go to Premium Support - I have 3 copies (one that is older, and two new ones today). Have used SmartFTP for years, just now need those scheduling features.

I am unable to get it to work unless I explicity give the name of the file on the source, and a path and name on the destination. I need to transfer the entire contents of a folder - and wildcards do not seem to be working for me.

Jim

jhevener

2006-12-24 05:43:49

Will do on the Premium Support. I imported the file - so not sure what ID it wants, the whole key file?

Here is the contents of the file (Sorry, not sure why search did not find it - guess it must be hidden?)
<?xml version="1.0"?>

<Root><Items><Version>1</Version><Item><Version>1</Version><Id>{2FCC4D9E-F3C8-47AA-8008-8020ABC6CA7E}</Id><Type>1</Type><Size>529435360</Size><SizeUnit>1</SizeUnit><Time>128113479447968750</Time><TimePrecision>1</TimePrecision><TimeZone>2</TimeZone><Pause>0</Pause><MonitorFile>0</MonitorFile><Pause>0</Pause><Recurrence>-1</Recurrence><StartTime>2006-12-23T23:51:05</StartTime><RecurrenceTimeInterval>P0000-00-01T00:00:00</RecurrenceTimeInterval><MonitorFile>0</MonitorFile><Operation>1</Operation><OperationState>0</OperationState><FinishTime>1969-12-31T19:00:00</FinishTime><Source><Version>1</Version><Type>1</Type><FavoriteId>{00000000-0000-0000-0000-000000000000}</FavoriteId><Path>C:\armss\VEC\bkp\ftp</Path></Source><Destination><Version>1</Version><Type>2</Type><FavoriteId>{989A4076-8C2F-49ED-99AE-A3C3AD232A8C}</FavoriteId><Path>/zip/*.zip</Path></Destination><Childs><Version>1</Version></Childs></Item></Items></Root>

Hello ..

Regarding the .xml file:
Enter %APPDATA%\SmartFTP\Client 2.0 into the Address bar of the Windows Explorer.

Premium Support:
For premium support please enter your license key id into your profile of this forum.

Regards,
-Mat

2006-12-24 05:48:38

Yes wildcards do not work. Try to use the "Exclude" filters of the favorite item. You may need to setup a separate favorite item for this particular transfer.

Regards,
-Mat

jhevener

2006-12-24 05:52:08

The transfer from with wildcard to a specific name - works.
This one dont - but destination is a wildcard.
<?xml version="1.0"?>

<Root><Items><Version>1</Version><Item><Version>1</Version><Id>{2FCC4D9E-F3C8-47AA-8008-8020ABC6CA7E}</Id><Type>1</Type><Size>529435360</Size><SizeUnit>1</SizeUnit><Time>128113479447968750</Time><TimePrecision>1</TimePrecision><TimeZone>2</TimeZone><Pause>0</Pause><MonitorFile>0</MonitorFile><Pause>0</Pause><Recurrence>-1</Recurrence><StartTime>2006-12-23T23:51:05</StartTime><RecurrenceTimeInterval>P0000-00-01T00:00:00</RecurrenceTimeInterval><MonitorFile>0</MonitorFile><Operation>1</Operation><OperationState>0</OperationState><FinishTime>1969-12-31T19:00:00</FinishTime><Source><Version>1</Version><Type>1</Type><FavoriteId>{00000000-0000-0000-0000-000000000000}</FavoriteId><Path>C:\armss\VEC\bkp\ftp\*.zip</Path></Source><Destination><Version>1</Version><Type>2</Type><FavoriteId>{989A4076-8C2F-49ED-99AE-A3C3AD232A8C}</FavoriteId><Path>/zip/*.zip</Path></Destination><Childs><Version>1</Version></Childs></Item></Items></Root>

I guess I may end up having to create a folder for each day of the week, or more - that is a real bummer. Has destination wildcard been requested as a feature - that did work under DOS FTP.

Thanks again for the help.
Jim

Yes wildcards do not work. Try to use the "Exclude" filters of the favorite item. You may need to setup a separate favorite item for this particular transfer.

Regards,
-Mat

jhevener

2006-12-24 05:58:37

Guess I am going to need to get a refund, I believe I have found a product that supports scheduled FTP transfers and wildcards.

Sorry. I've always liked SmartFTP.

Jim

jhevener

2006-12-28 22:10:09

How do I get a refund?

Yes wildcards do not work. Try to use the "Exclude" filters of the favorite item. You may need to setup a separate favorite item for this particular transfer.

Regards,
-Mat

2006-12-28 23:11:30

Hello ..

Our website clearly states that we do not give refunds. Please see
https://www.smartftp.com/buy.php

Also the latest version of SmartFTP supports "Include" filters which you can use to realize the wildcards:
https://www.smartftp.com/download
1. Create a new Favorite Item
2. Go to the Properties -> Transfer -> Filters. Select "Include" in the Type. Add the wildcards to the filter list.
3. Connect to the FTP server
4. Add the files/folders you want to schedule to the Transfer Queue
5. Start the Transfer Queue

Regards,
SmartFTP

jhevener

2006-12-29 02:28:52

2006-12-29 08:21:18

Hello ..

The new "Include" filters are more powerful than a single wildcard in the path. You are able to specify multiple wildcards e.g. *.html and *.htm. Please let us know what other feature you are missing and we will try our best to implement it as soon as possible.

Regards,
-Mat