SmartFTP no longer works!

SmartFTP (current installed version 1.0.983.32 running un XP SP2) is a great program and I have been using it for years. It has never failed me - until now.

When I try to access my hosted web site, the messages look like this:

SmartFTP v1.0.983.32
Resolving host name ftp.xxxx.xxx...
Connecting to (ftp.xxxx.xxx) -> IP: xx.xx.xx.xx PORT: 21
Connected to (ftp.xxxx.xxx) -> Time = 62ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only...

220 ProFTPD 1.2.10 Server (ProFTPD) [xx.xx.xx.xx]
AUTH TLS
234 AUTH TLS successful
Connected. Exchanging encryption keys...
Session Cipher: 128 bit RC4
SSL encrypted session established.
PBSZ 0
200 PBSZ 0 successful
USER username
331 Password required for username.
PASS (hidden)
230 User username logged in.
SYST
215 UNIX Type: L8
FEAT
211-Features:
MDTM
REST STREAM
SIZE
AUTH TLS
PBSZ
PROT
211 End
PWD
257 "/" is current directory.
TYPE A
200 Type set to A
PROT P
200 Protection set to Private
PASV
227 Entering Passive Mode (xx,xx,xx,xx,199,106).
LIST -aL
Opening data connection IP: xx,xx,xx,xx,199,106 PORT: 51050.
The operation completed successfully.
Connection closed. Server timeout.

I have tried active connection with the same result.

Note that I can use other FTP tools to connect to this host. I can also use smartFTP to connect to other hosts.

What is going on? :?:

Also, when I select the Favorites menu, the program crashes.

Hi, can you paste a log of connecting when other ftp client?

>Also, when I select the Favorites menu, the program crashes:
Delete your favorites.dat file. Use the backup tool to do it.
https://www.smartftp.com/backup

Using the backup tool and resetting seems to have resolved all problems. Thanks.