Mergz
I've tried using the Global Queue option in so many different ways and yet whenever I press the "play" icon, nothing happens and the connection remains idle, even after a few hours of letting it alone. Here is some correspondence between a friend and I regarding troubleshooting the problem (the most recent dialogue is at the top, so you might want to start at the bottom):
SmartFTP is the best for windows that I know of when you finally figure it
out you'll see that it was really probably something so simple that we've
been doing wrong
-----Original Message-----
From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
Sent: Tuesday, December 09, 2003 1:52 AM
To: festat@optonline.net
Subject: RE: Login Offer - Corrections
I did the update earlier today. I'll try waiting 300 seconds before
starting the Global Queue. If you have suggestions for a better FTP
program, let me know.
- Chris
>From: "Thomas J. Festa" <festat@optonline.net>
>To: Chris Mergemekes <chrismergemekes@msn.com>
>CC: "Thomas J. Festa" <festat@optonline.net>
>Subject: RE: Login Offer - Corrections
>Date: Tue, 09 Dec 2003 01:06:10 -0500
>
>I saw you connect and you were able to drag/drop into global queue no
>ploblem , then close the remote window wait 300sec and start the global
>queue, maybe you didn't allow for enough time to connect before manually
>disconecting? . otherwise just use the single session queue. whichever
>queue you end up using send me the text log or if still blank because the
>queue must be running for that just send me the text log you would normally
>get from connecting with the main Remote Window. Also you might want to
>check for an update for your software. Try TOOL>UPDATE CHECK and the
>https://www.smartftp.com/support/howto/ or http://forums.etree.org/index.php
>pages for help.
>
>
>-----Original Message-----
>From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
>Sent: Tuesday, December 09, 2003 12:05 AM
>To: festat@optonline.net
>Subject: RE: Login Offer - Corrections
>
>
>Actually the "Connections" window reads: "68.192.146.127 Idle."
>
>
>- Chris
>
>
> >From: "Thomas J. Festa" <festat@optonline.net>
> >To: Chris Mergemekes <chrismergemekes@msn.com>
> >Subject: RE: Login Offer - Corrections
> >Date: Mon, 08 Dec 2003 22:34:34 -0500
> >
> >there should be no other windows opened. just press play in the global
> >queue, right click on the item and select show log to and send me the
>text
> >
> >-----Original Message-----
> >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> >Sent: Monday, December 08, 2003 10:06 PM
> >To: festat@optonline.net
> >Subject: RE: Login Offer - Corrections
> >
> >
> >Start Queue on Startup was already unchecked so I checked it and
> >re-unchecked it, clicked OK, exited and re-started S. FTP. A new
> >connection
> >opened to your server and the message reads:
> >
> >421- No more users allowed on your IP.
> >421 Control connection closed.
> > Cannot login waiting to retry (180s)...
> >
> >The "Show Log" window is still empty.
> >
> >After the 180 seconds, the Queue Session window connection is Idle.
> >
> >- Chris
> >
> > >From: "Thomas J. Festa" <festat@optonline.net>
> > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > >Subject: RE: Login Offer - Corrections
> > >Date: Mon, 08 Dec 2003 21:54:56 -0500
> > >
> > >Under tools > settings > queue > options, Uncheck Start Queue on
>Startup,
> > >click OK, exit Smart FTP and reopen.
> > >
> > >Then set up the queue again and send me the log
> > >
> > >
> > >-----Original Message-----
> > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > >Sent: Monday, December 08, 2003 9:49 PM
> > >To: festat@optonline.net
> > >Subject: RE: Login Offer - Corrections
> > >
> > >
> > >I performed the below instructions and a connection to your server
> >started
> > >when I re-opened SmartFTP. There is no text message when I right click
> >the
> > >item and select "Show Log." The window is completely empty.
> > >
> > >- Chris
> > >
> > >
> > >
> > > >From: "Thomas J. Festa" <festat@optonline.net>
> > > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > > >Subject: RE: Login Offer - Corrections
> > > >Date: Mon, 08 Dec 2003 20:40:08 -0500
> > > >
> > > >Exit SmartFTP and reopen after you copy and paste the text from below
> > >into
> > > >the Global Queue see what happens then right click on the queue item
> >and
> > > >select show log and then send me the text message
> > > >
> > > >-----Original Message-----
> > > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > > >Sent: Monday, December 08, 2003 8:29 PM
> > > >To: festat@optonline.net
> > > >Subject: RE: Login Offer - Corrections
> > > >
> > > >
> > > >After a few hours, it still reads "Idle" and "Disconnected" in the
> >global
> > > >Queue window. I copied and pasted the text from below and pressed
> > >"play."
> > > >The only window open is the Global Queue window. After 180 seconds,
> > > >nothing
> > > >is happening. Am I supposed to re-connect to the server at the top
>of
> > >the
> > > >SmartFTP window?
> > > >
> > > >- Chris
> > > >
> > > >
> > > > >From: "Thomas J. Festa" <festat@optonline.net>
> > > > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > > > >Subject: RE: Login Offer - Corrections
> > > > >Date: Mon, 08 Dec 2003 16:33:07 -0500
> > > > >
> > > > >I'm sorry I pasted in the wrong name for you, my mistake,
> > > >Chris:Mergemekes
> > > > >is the correct L:P for you.
> > > > >
> > > > >Open smart FTP, highlight this line of text,
> > > > >ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf ,
> >right
> > > > >click, select copy, then paste into the global queue
> > > > >
> > > > >-----Original Message-----
> > > > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > > > >Sent: Monday, December 08, 2003 4:20 PM
> > > > >To: festat@optonline.net
> > > > >Subject: RE: Login Offer
> > > > >
> > > > >
> > > > >I right clicked the item after dropping it into the Queue Source
> > >Window.
> > > >I
> > > > >clicked on properties and the Source field reads:
> > > > >"ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf."
>I
> > > > >changed
> > > > >it to what you wrote it SHOULD read. I pressed the play button.
>The
> > > > >connection is still idle but I will leave it for a few hours and
> >check
> > > > >back.
> > > > >
> > > > >- Chris
> > > > >
> > > > >========================================Corrections Below
> > > > >Chris:
> > > > >
> > > > >Let's try to "drag/drop" the gd89-07-09.shnf into the Queue Source,
> > >then
> > > > >close the Remote Window, now right click on the queue Source
>Item,
> > >you
> > > > >should see the following Source:
> > > > >ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf
> > > > >
> > > > >Now just "drag/drop" into the Global Queue and press play and the
> >queue
> > > > >will
> > > > >take care of the rest retrying every 180 sec until it connects and
> >all
> > > > >files
> > > > >are downloaded
> > > > >
> > > > >Thomas
> > > > >
> > > > >--->>>NOTE: When you log out of the remote window, that account
>will
> > > >stay
> > > > >idle up to two minutes before being disconnected, that's why if you
> > > > >immediately start the queue it won't connect for another 3 minutes
> > > >because
> > > > >the idle connection is still going.
SmartFTP is the best for windows that I know of when you finally figure it
out you'll see that it was really probably something so simple that we've
been doing wrong
-----Original Message-----
From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
Sent: Tuesday, December 09, 2003 1:52 AM
To: festat@optonline.net
Subject: RE: Login Offer - Corrections
I did the update earlier today. I'll try waiting 300 seconds before
starting the Global Queue. If you have suggestions for a better FTP
program, let me know.
- Chris
>From: "Thomas J. Festa" <festat@optonline.net>
>To: Chris Mergemekes <chrismergemekes@msn.com>
>CC: "Thomas J. Festa" <festat@optonline.net>
>Subject: RE: Login Offer - Corrections
>Date: Tue, 09 Dec 2003 01:06:10 -0500
>
>I saw you connect and you were able to drag/drop into global queue no
>ploblem , then close the remote window wait 300sec and start the global
>queue, maybe you didn't allow for enough time to connect before manually
>disconecting? . otherwise just use the single session queue. whichever
>queue you end up using send me the text log or if still blank because the
>queue must be running for that just send me the text log you would normally
>get from connecting with the main Remote Window. Also you might want to
>check for an update for your software. Try TOOL>UPDATE CHECK and the
>https://www.smartftp.com/support/howto/ or http://forums.etree.org/index.php
>pages for help.
>
>
>-----Original Message-----
>From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
>Sent: Tuesday, December 09, 2003 12:05 AM
>To: festat@optonline.net
>Subject: RE: Login Offer - Corrections
>
>
>Actually the "Connections" window reads: "68.192.146.127 Idle."
>
>
>- Chris
>
>
> >From: "Thomas J. Festa" <festat@optonline.net>
> >To: Chris Mergemekes <chrismergemekes@msn.com>
> >Subject: RE: Login Offer - Corrections
> >Date: Mon, 08 Dec 2003 22:34:34 -0500
> >
> >there should be no other windows opened. just press play in the global
> >queue, right click on the item and select show log to and send me the
>text
> >
> >-----Original Message-----
> >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> >Sent: Monday, December 08, 2003 10:06 PM
> >To: festat@optonline.net
> >Subject: RE: Login Offer - Corrections
> >
> >
> >Start Queue on Startup was already unchecked so I checked it and
> >re-unchecked it, clicked OK, exited and re-started S. FTP. A new
> >connection
> >opened to your server and the message reads:
> >
> >421- No more users allowed on your IP.
> >421 Control connection closed.
> > Cannot login waiting to retry (180s)...
> >
> >The "Show Log" window is still empty.
> >
> >After the 180 seconds, the Queue Session window connection is Idle.
> >
> >- Chris
> >
> > >From: "Thomas J. Festa" <festat@optonline.net>
> > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > >Subject: RE: Login Offer - Corrections
> > >Date: Mon, 08 Dec 2003 21:54:56 -0500
> > >
> > >Under tools > settings > queue > options, Uncheck Start Queue on
>Startup,
> > >click OK, exit Smart FTP and reopen.
> > >
> > >Then set up the queue again and send me the log
> > >
> > >
> > >-----Original Message-----
> > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > >Sent: Monday, December 08, 2003 9:49 PM
> > >To: festat@optonline.net
> > >Subject: RE: Login Offer - Corrections
> > >
> > >
> > >I performed the below instructions and a connection to your server
> >started
> > >when I re-opened SmartFTP. There is no text message when I right click
> >the
> > >item and select "Show Log." The window is completely empty.
> > >
> > >- Chris
> > >
> > >
> > >
> > > >From: "Thomas J. Festa" <festat@optonline.net>
> > > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > > >Subject: RE: Login Offer - Corrections
> > > >Date: Mon, 08 Dec 2003 20:40:08 -0500
> > > >
> > > >Exit SmartFTP and reopen after you copy and paste the text from below
> > >into
> > > >the Global Queue see what happens then right click on the queue item
> >and
> > > >select show log and then send me the text message
> > > >
> > > >-----Original Message-----
> > > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > > >Sent: Monday, December 08, 2003 8:29 PM
> > > >To: festat@optonline.net
> > > >Subject: RE: Login Offer - Corrections
> > > >
> > > >
> > > >After a few hours, it still reads "Idle" and "Disconnected" in the
> >global
> > > >Queue window. I copied and pasted the text from below and pressed
> > >"play."
> > > >The only window open is the Global Queue window. After 180 seconds,
> > > >nothing
> > > >is happening. Am I supposed to re-connect to the server at the top
>of
> > >the
> > > >SmartFTP window?
> > > >
> > > >- Chris
> > > >
> > > >
> > > > >From: "Thomas J. Festa" <festat@optonline.net>
> > > > >To: Chris Mergemekes <chrismergemekes@msn.com>
> > > > >Subject: RE: Login Offer - Corrections
> > > > >Date: Mon, 08 Dec 2003 16:33:07 -0500
> > > > >
> > > > >I'm sorry I pasted in the wrong name for you, my mistake,
> > > >Chris:Mergemekes
> > > > >is the correct L:P for you.
> > > > >
> > > > >Open smart FTP, highlight this line of text,
> > > > >ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf ,
> >right
> > > > >click, select copy, then paste into the global queue
> > > > >
> > > > >-----Original Message-----
> > > > >From: Chris Mergemekes [mailto:chrismergemekes@msn.com]
> > > > >Sent: Monday, December 08, 2003 4:20 PM
> > > > >To: festat@optonline.net
> > > > >Subject: RE: Login Offer
> > > > >
> > > > >
> > > > >I right clicked the item after dropping it into the Queue Source
> > >Window.
> > > >I
> > > > >clicked on properties and the Source field reads:
> > > > >"ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf."
>I
> > > > >changed
> > > > >it to what you wrote it SHOULD read. I pressed the play button.
>The
> > > > >connection is still idle but I will leave it for a few hours and
> >check
> > > > >back.
> > > > >
> > > > >- Chris
> > > > >
> > > > >========================================Corrections Below
> > > > >Chris:
> > > > >
> > > > >Let's try to "drag/drop" the gd89-07-09.shnf into the Queue Source,
> > >then
> > > > >close the Remote Window, now right click on the queue Source
>Item,
> > >you
> > > > >should see the following Source:
> > > > >ftp://Chris:Mergemekes@68.192.146.127/f ... 07-09.shnf
> > > > >
> > > > >Now just "drag/drop" into the Global Queue and press play and the
> >queue
> > > > >will
> > > > >take care of the rest retrying every 180 sec until it connects and
> >all
> > > > >files
> > > > >are downloaded
> > > > >
> > > > >Thomas
> > > > >
> > > > >--->>>NOTE: When you log out of the remote window, that account
>will
> > > >stay
> > > > >idle up to two minutes before being disconnected, that's why if you
> > > > >immediately start the queue it won't connect for another 3 minutes
> > > >because
> > > > >the idle connection is still going.